See more Collapse

Product Manager, Base and Payments

2 months ago


Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.

The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.


KEY RESPONSIBILITIES:

Drive growth and performance of the bank's digital payments and savings products through customer acquisition, driving usage and retention.

Develop and execute a comprehensive product strategy for digital payments and savings products, aligning with the overall goals of the Digital Financial Services Division.

Identify opportunities for product enhancements, new features, and innovative solutions to meet customer needs and drive engagement.
Collaborate with internal stakeholders, including technology, marketing, and finance teams, to ensure successful product development and launch.
Implement customer acquisition strategies to grow the user base for digital savings products.
Analyze customer behavior, preferences, and feedback to refine and optimize product offerings for increased customer retention.
Work closely with marketing teams to develop campaigns and promotions that attract and retain customers.
Collaborate with lending teams to ensure a seamless integration of digital payments and savings products with lending services.

Develop and implement strategies to encourage customers to utilize the lending services based on their payments and savings behavior and financial needs.

Utilize data analytics to monitor key performance indicators (KPIs) and assess the success of digital payments and savings products and lending initiatives.

Use market insights to identify opportunities for differentiation and innovation within the digital payments, savings, and lending space.
Assesses market competition by comparing the bank's products to competitors' products within the financial services industry.

The successful candidate should have the following:
A Bachelor's degree in Business, Technology or Engineering related field experience.
Professional qualification in Product Management, Project Management, AGILE Practices certification will be an added advantage.
At least five years experience in the financial services sector, including experience in the following areas:

Product management
Customer insights and analysis
Stakeholder management
Project Management
Delivery of mobile financial products and services in a high growth environment
Mobile Money or Payments or Lending Platform Support

The preferred candidate will possess the below skills and attributes:

Passionate about and with solid experience in the development & integration of digital technology platforms
Commercially minded and experienced in interpreting business requirements into meaningful technical functionalities.

Proven ability to collaborate with other team members across boundaries and contribute productively to the team's work and output, demonstrating respect for different points of view.

Self-motivated and results-focused
Conversant with emerging technologies and new digital business models

We have other current jobs related to this field that you can find below


  • Nairobi, Nairobi Area, Kenya Vivo Energy Full time

    Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services - including supply reliability, technical expertise and unmatched customer service - in the countries where we operate.SummaryWe are looking for a Payments Test Manager to manage the user acceptance,...

  • Payments Test Manager

    2 weeks ago


    Nairobi, Nairobi Area, Kenya Vivo Energy Kenya Full time

    ABOUT THE COMPANYVivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services – including supply reliability, technical expertise and unmatched customer service – in the countries where we operate.In doing so, we have in place industry-leading health and...

  • Payments Test Manager

    1 month ago


    Nairobi, Nairobi Area, Kenya Vivo Energy Kenya Full time

    ABOUT THE COMPANYVivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services – including supply reliability, technical expertise and unmatched customer service – in the countries where we operate.In doing so, we have in place industry-leading health and...


  • Nairobi, Nairobi Area, Kenya Vivo Energy Full time

    Vivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services - including supply reliability, technical expertise and unmatched customer service - in the countries where we operate.SummaryThe role requires a Change Manager with experience of delivering significant...

  • Product Manager at

    1 month ago


    Nairobi, Nairobi Area, Kenya Pesapal Full time

    Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset.Job Summary:This is a full-time role for a Product Manager at Pesapal, located in Nairobi County, Kenya. The Product Manager will be responsible for the day-to-day management...


  • Nairobi, Nairobi Area, Kenya KCB Bank Full time

    Job DescriptionThe primary purpose of the Senior Manager – Payment Systems is to manage and coordinate the analysis, evaluation, development, testing and implementation of bank software applications and to make recommendations on software applications that support payment systems. The role also covers the efficient functioning and day-to-day running of the...


  • Nairobi, Nairobi Area, Kenya KCB Bank Full time

    Job DescriptionThe primary purpose of the Senior Manager – Payment Systems is to manage and coordinate the analysis, evaluation, development, testing and implementation of bank software applications and to make recommendations on software applications that support payment systems. The role also covers the efficient functioning and day-to-day running of the...


  • Nairobi, Nairobi Area, Kenya KCB Group Full time

    ABOUT THE COMPANYKCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.JOB SUMMARYCHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOBThe complex nature of the systems and dependencies such as on infrastructure does prove a challenge...


  • Nairobi, Nairobi Area, Kenya KCB Group Full time

    ABOUT THE COMPANYKCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.JOB SUMMARYCHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOBThe complex nature of the systems and dependencies such as on infrastructure does prove a challenge...


  • Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.KEY...


  • Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan.KEY...


  • Nairobi, Nairobi Area, Kenya Vivo Energy Kenya Full time

    ABOUT THE COMPANYVivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services – including supply reliability, technical expertise and unmatched customer service – in the countries where we operate.In doing so, we have in place industry-leading health and...


  • Nairobi, Nairobi Area, Kenya Vivo Energy Kenya Full time

    ABOUT THE COMPANYVivo Energy is the Shell licensee in 16 countries in Africa. We are proud to offer our customers the very best of Shell's high quality products and services – including supply reliability, technical expertise and unmatched customer service – in the countries where we operate.In doing so, we have in place industry-leading health and...

  • Product Manager at

    1 month ago


    Nairobi, Nairobi Area, Kenya One Acre Fund Full time

    One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.About the RoleYou will manage products that serve our Supply Chain program which include procurement, stock management and demand forecasting. Your portfolio will also include...


  • Nairobi, Nairobi Area, Kenya Summit Recruitment and Search Full time

    Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African marketKey Responsibilities Implement and supervise daily husbandry practices for head of beef cattle. Ensure the...


  • Nairobi, Nairobi Area, Kenya Roamtech Full time

    Roamtech is a licensed Content Service Provider by the Communications Commission of Kenya (CCK) to provide mobile phone content through the existing mobile telephone networksPosition Overview:We are seeking a Lead Engineer for Payment Solutions to join our dynamic team. In this role, you will spearhead the engineering efforts to develop and enhance our...


  • Nairobi, Nairobi Area, Kenya Roamtech Full time

    Roamtech is a licensed Content Service Provider by the Communications Commission of Kenya (CCK) to provide mobile phone content through the existing mobile telephone networksPosition Overview:We are seeking a Lead Engineer for Payment Solutions to join our dynamic team. In this role, you will spearhead the engineering efforts to develop and enhance our...

  • Product Manager at

    7 hours ago


    Nairobi, Nairobi Area, Kenya Ericsson Full time

    Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networksWhat you will do: Create and develop regional market, industry, customer, business, and...

  • Product Manager at

    1 week ago


    Nairobi, Nairobi Area, Kenya Kuunda 3D Full time

    Kuunda 3D is growing across East and West Africa, with our main centre of operations in Nairobi, Kenya. Please get in touch with us below and we will get back to youTHE ROLE IS TO LEAD PRODUCT MANAGEMENT IN AFRICA We are looking for an experienced Product Manager based in Nairobi, Kenya. The successful candidate needs to be passionate about building &...


  • Nairobi, Nairobi Area, Kenya Kenya Airways Full time

    Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.SummaryDefine and execute payment strategy for KQ online platforms; Responsible for reporting and...