Consular Assistant/ Receptionist at

2 months ago

Nairobi, Nairobi Area, Kenya Embassy of Sweden in Nairobi Full time
Welcome to the Embassy of Sweden in Nairobi The Embassy represents Sweden in Kenya, Somalia, Seychelles and Comoros.

The Embassy also represents Sweden at United Nations Environment Programme (UNEP) and United Nations Human Settlements Programme (UN-HABITAT), the United Nations programmes with headquarters in Nairobi.


Job Purpose:
The Embassy is looking for a receptionist and to expand the consular team.

The Embassy is experiencing a significant increase in consular cases and the demand to handle enquires and requests from Swedish citizens keeps rising.

Hence the Embassy is looking to expand the consular team and improving their ability to respond to enquiries in the most common languages spoken by our consular clients and applicants.

The incumbent will also be the general publics and business visitors first contact with the Embassy by manning and operating the Embassy's reception and switch board.

The consular assistant will be part of the Embassy Administrative and Consular Section. They are looking for a flexible team player to join the consular team and manning the reception.

Key Responsibilities:
Respond to and give general advice in consular cases by phone and by e-mail.
Manage bookings for consular section i.e. passports, citizenship cases, registration of coordination numbers.
Update the electronic booking schedule.
Responsible for the consular mailbox and consular phone hours.
Assist with oral and written translations from Somali to English.

Manning of the embassy front desk which includes greeting visitors, respond to incoming calls, handle general queries and complaints, pass on messages and transfer calls as necessary etc.

Responsible for updating the Embassy phone list.
Manage bookings of the Embassy meeting rooms.
Receiving and dispatching deliveries.
Assist with mail handling and pouch shipments.
Perform ad hoc administrative duties.
Other duties as assigned by the Head of Administration and Consular Section.

Qualifications and Other Requirements:
University degree or similar from a recognized institution in a field relevant to the position.
A minimum of five years of relevant working experience.
Experience of consular work at a foreign mission is considered a great advantage.
Excellent command of oral and written English and Somali languages as well as Kiswahili.
Problem solver, excellent administrative and organizational skills.
Passionate and committed learner, ability to learn, adapt to new guidelines, reach and report on agreed results.
Have an excellent sense for good, polite and correct service.
Ability to handle and respond to people in distress.
Ability to take initiatives and adjust to changing priorities.
Strong organizational and interpersonal skills.
Strong written and oral communications skills.
Being an effective team player.
Being discreet, reliable and have a high level of integrity.
Being punctual and able to handle strict deadlines.
Proficiency in basic MS Office programs: Word, Outlook, Excel etc.

What to expect as an employee;

Medical Insurance + Pension benefits (subject to 5 years employment).
28 days of annual leave.
Gym allowance.
Competitive remuneration.

  • Consular Assistant

    1 month ago

    Nairobi, Nairobi Area, Kenya Gap Recruitment Services Limited Full time

    Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent.Key Responsibilities:Respond to and give general advice in consular cases by phone and by e-mail. Manage bookings for consular section i.e. passports, citizenship cases, registration of coordination numbers. Update...

  • Consular Affairs Assistant

    2 months ago

    Nairobi, Nairobi Area, Kenya Embassy of the People's Republic of China Full time

    ABOUT THE COMPANYEmbassy of the People's Republic of China in the Republic of KenyaJOB SUMMARYPosition Overview:The Chinese Embassy in Kenya is seeking a qualified candidate to fill the position of Consular Affairs Assistant. The Embassy is located on Woodlands Road in Nairobi, and the working hours are from 8:30 AM to 5:00 PM, Monday to Friday, with a lunch...

  • Receptionist at

    2 months ago

    Nairobi, Nairobi Area, Kenya Flexi-Personnel Full time

    Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support....

  • Receptionist at

    2 months ago

    Nairobi, Nairobi Area, Kenya Emerge Egress Consulting Full time

    Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services.Role ObjectiveOur client in Hospitality is seeking to hire a receptionist who will be the first point of contact, providing professional and...

  • American Citizen Services

    1 month ago

    Nairobi, Nairobi Area, Kenya U.S.A Embassy Kenya Full time

    ABOUT THE COMPANYThe USA embassy Kenya is a us government that seeks to offer services on behalf of the US governmentJOB SUMMARYEXPERIENCE: Minimum two years of administrative work, case management, or customer service work experience is required. KnowledgeKnowledge of local cultural, social, and legal environment.Education Requirements:Completion of high...

  • American Citizen Services

    4 weeks ago

    Nairobi, Nairobi Area, Kenya U.S. Embassy to Kenya Full time

    The U.S. Embassy to Kenya opened in 1964. Through sixteen Ambassadors since then, the Embassy has enriched the ties between the American and Kenyan people and served the needs of Americans in and around this East African hub.Duties The American Citizen Services (ACS) Assistant provides both passport, citizenship, and special consular services for U.S....

  • Front Office Receptionist

    3 months ago

    Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full time

    Admin jobs. City Health Hospital is a leading medical facility established by distinguished medical professionals who share a common concern for public health and human dignity.Responsibilities:Greet patients and visitors with warmth and professionalismAnswer incoming calls and direct them to the appropriate department or individualSchedule appointments and...

  • Front Office Receptionist

    4 weeks ago

    Nairobi, Nairobi Area, Kenya MNC Consulting Group Limited Full time

    Key Responsibilities:Client Greeting: Welcome clients as they arrive, providing a friendly and professional first impression. Check clients in for their appointments and offer refreshments if appropriate.Appointment Management: Schedule, reschedule, and confirm appointments using spa management software. Ensure the appointment book is efficiently managed and...

  • Office Assistant

    1 month ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time

    Inkomoko's vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problemsAbout the OpportunityInkomoko is looking for a responsible Receptionist to staff the front desk and provide...

  • Administrative Assistant

    6 days ago

    Nairobi, Nairobi Area, Kenya Inkomoko Full time

    Inkomoko's vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems.About the OpportunityInkomoko is looking for a responsible Receptionist to staff the front desk and provide...

  • Administrative Assistant

    1 month ago

    Nairobi, Nairobi Area, Kenya Trade Mark East Africa Full time

    ABOUT THE COMPANYTradeMark East Africa (TMEA) is a true representation of the East African network with branches in Arusha, Bujumbura, Dar es Salaam, Juba, Kampala, Kigali and its headquarters in Nairobi.TradeMark East Africa (TMEA) works closely with East African Community (EAC) institutions, national governments, the private sector and civil society...

  • Health Club Supervisor at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Sarova Hotels Full time

    Sarova Hotels, Resorts & Game Lodges is not only one of the largest chains of hotels and lodges in Kenya and East Africa, it is also one of the most innovative, offering guests diverse experiences that are simply unforgettableJOB SUMMARYUnder the general guidance and supervision of the Group Wellness Manager, you will lead the team in providing friendly and...

  • Administrative Assistant at

    3 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...

  • Logistics Assistant at

    3 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...

  • Finance and Budget Assistant

    2 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi Full time

    JOB SUMMARYEducationCompletion of high school diploma or secondary school is required.Supplemental courses/ training in finance, administration, project management or related field is required.Job - Specific QualificationA recognized accountancy qualification (e.g. Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ACCA),...

  • Finance and Budget Assistant

    4 weeks ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi Full time

    JOB SUMMARYEducationCompletion of high school diploma or secondary school is required.Supplemental courses/ training in finance, administration, project management or related field is required.Job - Specific QualificationA recognized accountancy qualification (e.g. Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ACCA),...

  • Administrative Assistant at

    1 month ago

    Nairobi, Nairobi Area, Kenya Trade Mark East Africa Full time

    TradeMark (Trade and Markets) East Africa is an aid-for-trade organisation that was established in 2010, with the aim of growing prosperity in East Africa through increased trade.Job summaryThe job holder will ensure that staff and visitors are driven to their destinations in a safe and timely manner and provide weekly and monthly motor vehicle reports. S/he...

  • Finance And Budget Assistant

    3 weeks ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi Full time

    JOB SUMMARYEducationCompletion of high school diploma or secondary school is required.Supplemental courses/ training in finance, administration, project management or related field is required.Job - Specific QualificationA recognized accountancy qualification (e.g. Certified Public Accountant (CPA), Association of Chartered Certified Accountants (ACCA),...

  • Finance and Budget Assistant

    1 month ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...

  • Finance and Budget Assistant at

    3 months ago

    Nairobi, Nairobi Area, Kenya United Nations Office at Nairobi (UNON) Full time

    United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the...