Deputy Regional Representative, Operations

1 month ago

Nairobi, Nairobi Area, Kenya Church World Service Full time

ABOUT THE COMPANY

The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.

JOB SUMMARY

The Deputy Regional Representative, Operations will oversee and monitor the transition of CWS Africa centralized operations functions currently held by the CWS Nairobi RSC Administration units to existing (South Africa, Tanzania), emerging (Uganda, Rwanda), and newly opening CWS Country Offices (Kenya, West Africa, DRC plus additional expansion as confirmed) in Africa. The position will be responsible for the administrative integration of CWS RSC and RDP portfolios.This position will also represent both the Regional Representative and Country Representatives, if needed in case of leave of absence.The position will provide oversight for the Regional IT, Finance, Administration and Security Units.QualificationsExperience:Twelve (12) years experience, in an extensive administrative role, preferably in an INGOEight (8) years experience in a management roleFour (4) years experience in a senior management role, supervising managers with direct reportsExperience working with US Government funds, with responsibility for reporting in line with US Government funding rules and regulationsExperience working directly with US Government agency representatives and stakeholders.Skills:Excellent demonstrated project management skillsExcellent demonstrated change management skillsExcellent stakeholder management skillsExcellent planning and organizational skillsEducation & Certifications:Bachelor's Degree in Business Administration or a similar field is required (or 4 years of work experience in lieu of a bachelors degree)Master's Degree is preferredAbilities:Work and make decisions independently and contribute to overall operations at management levelsExercise good judgment and seek guidance as appropriate when confronted with unanticipated problems in the field;Maintain a high performance standard with attention to detail, completing tasks within set timeframes;Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;Manage large and diverse workload under pressure with competing prioritiesMaintain the integrity of official records;Analyse and solve complex problems and make sound decisions;Work with minimal supervisionMaintain a high performance standard with attention to detail;Work independently and contribute to overall operations of RSC Africa;Actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).Be flexible with changing of daily duties as needed

RESPONSIBILITIES

General Oversight:Responsible, in conjunction with Country Program leads, for oversight for all support services for CWS Country Office Operations, to include finance, administration, logistics, HR, procurement, property, IT and SecurityTo link with HQ in New York and help calibrate, develop capacity in balance between HQ, the Regional Office in Kenya, and multiple CWS Country Offices in AfricaEngage with the internal auditor for CWS Africa, as it relates, to ensuring all administrative functions across Africa are operating effectively, and with compliance.Support the regional administration leaders to set, implement and monitor work plans across the administrative functions.Administrative FunctionChallenge the existing administrative implementation frameworks to ensure they support the effective integration of all CWS administrative functions across all Country Offices.Develop, assist with implementation and monitor work plans to build the capacity of the administrative function at Country Office, to enable these departments to function with increasing independence from the CWS Regional office.Support and supervise the establishment of common management practices across the Country offices. This will include:Developing Minimum Operating Standards (MOS), in collaboration with CWS HQ, across procurement, IT, property, finance and HR, across all Country Offices.Ensuring the MOS, as developed, are consistent with CWS HQ MOS, as they are developed.Establishing benchmarks and dashboards to effectively manage adherence to the minimum operating standards.Develop a reporting system to provide visibility for the management team for each standard.Responsible for reporting on the transfer of current centralized authority and capacity within the administrative function from regional HQ in Nairobi to the Country Offices. Reporting to be made to the Regional Representative for Africa and CWS HQ.Compliance and AuditIs available to Country Offices and CWS programs (RSC Africa and others) to assist Country Offices to establish or improve compliance systems, policies, and structures within each operating environment.Identifies and assesses, in collaboration with the Internal Auditor and Program leadership, areas of significant compliance risk within the Country Office operations, and, with management, designing and implementing corrective action plans.Team Development and Capacity buildingEstablish in partnership with Country Representatives, and to support through dotted line, matrix management approaches, administrative units or teams in each Country OfficeBuild a pipeline of managers and leaders familiar with CWS programming and administrative policies.Oversee the development of the administrative functions across each Country Office and the regionally to serve as integrated administration for both RSC and RDP programs.

REQUIRED SKILLS

Budgeting, financial planning, Strategizing, Partnerships, Leadership skills, Project implementation

REQUIRED EDUCATION

Bachelor's degree

  • Deputy Regional Director, Operations

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.SummaryThe Deputy Regional Director, Operations (DRD-O) is a senior leader providing significant strategic support to Mercy Corps country offices in the region. They work closely with...

  • Deputy Regional Director, Operations

    1 month ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.SummaryThe Deputy Regional Director, Operations (DRD-O) is a senior leader providing significant strategic support to Mercy Corps country offices in the region. They work closely with...

  • Deputy Regional Director, Operations

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    ABOUT THE COMPANYMercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future. We help people...

  • Deputy Regional Director, Operations

    1 month ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    ABOUT THE COMPANYMercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action – helping people triumph over adversity and build stronger communities from within. Now, and for the future. We help people...

  • Deputy Representative

    1 week ago

    Nairobi, Nairobi Area, Kenya United Nations Population Fund Full time

    Job DescriptionDescription –>Under the direct supervision of the UNFPA Representative, the Deputy Representative plays the leading role in the formulation and delivery of the UNFPA country programme and is responsible for the day-to-day operations of the Country Office. The Deputy Representative effectively communicates with national counterparts,...

  • Regional Executive Support Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee Full time

    ABOUT THE COMPANYThe International Rescue Committee responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is at work in over 40 countries and 26 U.S. cities helping people to survive,...

  • Regional Technical Resource

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.SummaryThe Regional Technical Resources & Quality (TRaQ)Director is a senior leader providing technical support and strategic direction to Mercy Corps' country programs and initiatives...

  • Regional Technical Resource

    1 month ago

    Nairobi, Nairobi Area, Kenya Mercy Corps Full time

    Mercy Corps is a global humanitarian aid agency engaged in transitional environments that have experienced some sort of shock: natural disaster, economic collapse, or conflict.SummaryThe Regional Technical Resources & Quality (TRaQ)Director is a senior leader providing technical support and strategic direction to Mercy Corps' country programs and initiatives...

  • Regional Executive Support Manager at

    1 week ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.SummaryThe Regional Executive Support Manager (RESM) is a critical member of both the EAST & Central AFRICA Regional Teams, responsible for providing top-notch administrative and office support services for the EAST & Central AFRICA Regional...

  • East Africa Regional Representative at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya FEWS NET Full time

    FEWS NET, the Famine Early Warning Systems Network, is a leading provider of early warning and analysis on acute food insecurity. Created in 1985 by the US Agency for International Development (USAID) after devastating famines in East and West Africa, FEWS NET provides objective, evidence-based analysis to help government decision-makers and relief agencies...

  • East Africa Regional Representative at

    1 month ago

    Nairobi, Nairobi Area, Kenya FEWS NET Full time

    FEWS NET, the Famine Early Warning Systems Network, is a leading provider of early warning and analysis on acute food insecurity. Created in 1985 by the US Agency for International Development (USAID) after devastating famines in East and West Africa, FEWS NET provides objective, evidence-based analysis to help government decision-makers and relief agencies...

  • Senior Deputy Commissioner for Co-operative Development

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Public Service Commission Kenya (PSCK) Full time

    The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution...

  • RSC Africa Deputy Director Administration and Operations

    1 week ago

    Nairobi, Nairobi Area, Kenya Church World Service Full time

    Key Relationships:Internal to CWS:Regional RepresentativeRSC Africa Director,Deputy Director Program Development & Quality,Deputy Director RSC Program Implementation,RSC Africa Senior Management Team,Country RepresentativesAssociate Directors,Direct ReportsExternal:Service providers, PRM and other agencies.Working EnvironmentOffice environment. Periodic...

  • Regional Executive Support Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya IRC - The International Rescue Committee Full time

    Job DescriptionThe Regional Executive Support Manager (RESM) is a critical member of both the EAST & Central AFRICA Regional Teams, responsible for providing top-notch administrative and office support services for the EAST & Central AFRICA Regional Leadership Teams to ensure seamless operations and high-level performance. This role requires excellent...

  • Regional Sales Representatives

    1 month ago

    Nairobi, Nairobi Area, Kenya jobwebkenya Full time

    LoHo Learning is a prominent provider of digital learning solutions that empower learners, educators, and institutions to achieve superior educational results. With a strong emphasis on innovation, LoHo Learning develops and delivers state-of-the-art eLearning platforms, interactive educational content, and comprehensive learning management...

  • Country Representative at

    2 weeks ago

    Nairobi, Nairobi Area, Kenya Catholic Relief Full time

    Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programsSummary As Country...

  • Country Representative at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Catholic Relief Full time

    Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programsSummary As Country...

  • Deputy Safety Advisor

    1 month ago

    Nairobi, Nairobi Area, Kenya International NGO Safety Organisation (INSO) Full time

    Founded in 2011, the International NGO Safety Organisation (INSO) is a British charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contextsSummaryAs the Deputy Safety Advisor, you will work with the Safety Advisor (SA) and the Deputy Director to fulfill INSO's core mission of helping NGOs in the assigned...

  • Health Regional Lead

    2 weeks ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.Job Overview Health Unit Central Africa Regional Lead provides coherence and direction to the provision of technical support for Health Unit in the Central Africa Region. As a member of both the regional team and the technical unit Leadership...

  • Health Regional Lead

    1 month ago

    Nairobi, Nairobi Area, Kenya International Rescue Committee (IRC) Full time

    The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.Job Overview Health Unit Central Africa Regional Lead provides coherence and direction to the provision of technical support for Health Unit in the Central Africa Region. As a member of both the regional team and the technical unit Leadership...