Office Operations Coordinator

2 days ago


Ganjoni Mombasa, Kenya beBee Careers Full time

About This Role

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We are seeking a highly skilled and experienced customer service representative to join our team. As a front office representative, you will be the first point of contact for customers, providing exceptional service and support.

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Key Responsibilities

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  • Provide top-notch customer service, ensuring every interaction is professional and welcoming.
  • Schedule appointments and manage phone calls efficiently.
  • Keep accurate records and perform administrative tasks.
  • Process customer payments and provide receipts.
  • Communicate effectively with suppliers and customers.
  • Ensure the reception area remains clean and organized.
  • Assist with invoicing and bookkeeping tasks.
  • Order parts and materials as needed.
  • Monitor and maintain inventory levels.
  • Manage emails and forward them to relevant personnel.
  • Enter customer information into our system.
  • Generate reports on customer inquiries and appointments.

What We Offer

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We offer a competitive salary, opportunities for growth and development, and a supportive work environment.


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