Housekeeping Supervisor

Emerge Egress Consulting is a leading HR Management & Training Consulting Firm based in Nairobi, established in 2017. Our focus areas include Recruitment, Business & Marketing Strategy, and Training Programs for various sectors. We partner with clients across diverse industries to meet their unique needs.

Role Objective:

• We are seeking an experienced Housekeeper to maintain professional housekeeping standards in guest rooms, public areas, and deliver exceptional guest experiences.

Key Responsibilities:

• Oversee housekeeping operations and ensure cleanliness in guestrooms, public areas, front department, etc.
• Engage and train junior staff to deliver outstanding guest experiences.
• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.
• Coordinate with other departments to address guest requests and maintenance issues promptly.
• Implement safety standards and special cleaning schedules.

Requirements:

• Diploma in Hospitality Management or related field.
• Experience as an Housekeeper, preferably in hospitality.
• At least Two (2) years' experience.

Competencies:

• Strong leadership skills.
• Great communication skills.
• High organizational skills.
• Excellent problem-solving skills.
• High Integrity.