Marketing Executive-Hospitality

Marketing Executive Vacancy-Hospitality-Nairobi

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Core Duties and Responsibilities

• Participate in planning and execution of marketing and sales promotional activities to promote sales and service awareness.

• Implementation of social media marketing strategies and market Digitally on all company digital platforms.

• Create a powerful marketing platform, online digital and social media space for awareness and to steer sale, improving conversion and attain key performance.

• Maintain a strong presence on all our social media accounts including Facebook, Twitter, YouTube, Instagram and LinkedIn, Tiktok, Website etc.

• Conduct regular customer visits and support.

• Maintain existing accounts, obtains orders, and establish new and potential clients.

• Coordinates sales effort with marketing, finance, technical and logistics teams.

• Prepare and submit sales activity reports: daily call reports, service reports etc.

• Implement sales and marketing strategies.

• Conduct comprehensive market research, qualifying leads and crafting persuasive proposals.

• Negotiate operating standards with long term client partners, ensuring seamless execution and productivity.

• Provide exemplary client service through timely follow-ups and tailored solutions.

• Monitors clients' changing needs and competitor activity and reports on these developments to sales and marketing management

• Conduct regular field visits to prospect and generate sales;

• Develop detailed customer profile to understand their current and future requirements.

• Prepare accurate quotations to ensure customers are informed of prices, service offerings availability in a timely manner, and close sales;

• Process sales invoices in a timely manner to facilitate a timely sales process.

• Track performance and support determination of optimum stocking levels.

• Follow up with credit customers to ensure timely payment for service purchased on credit.

• Respond to customer complaints promptly to enhance customer satisfaction and retention.

• Any other duties as assigned.

Job Specifications and Qualifications

• Diploma /Bachelor's Degree in Business Management, Sales and Marketing, Hospitality or other relevant field.

• At least 2 years' experience.

• In-depth knowledge of Hospitality.

Key Competencies

• Excellent sales and presentation skills.

• Strong negotiation skills.

• Proven ability to manage client experiences and foster enduring relationships.

• Excellent Business acumen and commercial awareness.

• Excellent customer service skills.

• Good communication skills.

• High Integrity skills.k

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