Housekeeper-Konza-Makueni

Housekeeper Vacancy- Konza

Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.

Role Objective
A leading hotel in Konza is looking for an experienced, dynamic, flexible Housekeeper responsible for maintaining professional housekeeping standards in guest rooms, public areas and delivering a positive guest experience.

Core Duties and Responsibilities

• Oversee housekeeping operations.

• Ensure cleanliness in guestrooms, public areas, front department etc.

• Engage and train junior staff to deliver exceptional guest experiences

• Manage the daily operations of the housekeeping department, including scheduling team members, assigning tasks, and ensuring adequate coverage.

• Oversee inventory management, including ordering and replenishing cleaning supplies, linens, and equipment.

• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.

• Ensure that all guest rooms and public areas are cleaned and maintained to the highest standards of quality and presentation.

• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.

• Monitor and control departmental expenses to ensure adherence to budgetary guidelines.

• Handle guest complaints and ensure follow-through

• Manage departmental expenditure and maintain hotel profitability

• Implement safety standards and special cleaning schedules

• Any other duties assigned.

Job Specifications and Qualifications

• Diploma in Hospitality Management or related field

• Experience as an Housekeeper, preferably in hospitality

• At least Two (2) years' experience

Key Competencies

• Strong leadership skills

• Great communication skills

• High organizational skills

• Excellent attention to detail.

• Excellent problem solving skills

• High Integrity

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