Sales Operations Specialist

4 days ago

Nairobi, Kenya Sagan Recruitment Full time

Job Title: Sales Operations Specialist

Location: Remote (EST Time zone)
Salary Range: up to 1500 USD
Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (EST)


NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Employer Overview:

Sagan represents a leading signage company known for its innovative solutions and excellent customer service. We are currently seeking a skilled and dedicated Sales Operations Specialist to support our high-level salesperson and ensure the successful execution of our projects.

Position Overview

This role goes beyond basic administrative tasks. As a Sales Operations Specialist, you'll be an essential driver of sales performance and operational efficiency. You will manage CRM systems, build automations, and support a U.S.-based sales team through strategic outreach, proactive coordination, and systemized follow-up.

Key Responsibilities:

  • CRM Management: Maintain and optimize CRM usage (e.g. HubSpot), including internal email monitoring, creating drip campaigns, lead follow-up alerts, and task reminders for sales teams.
  • Sales Process Optimization: Identify gaps, build automations, and support pipeline accuracy and velocity.
  • Outreach Coordination: Support proactive outbound sales efforts, draft messaging, monitor sequences, and analyze engagement.
  • Client Interaction: Engage with American clients and prospects professionally, either directly or in support of reps.
  • Sales Admin Support: Scheduling, reporting, documentation, and communication assistance as needed.
  • Data & Reporting: Track performance KPIs, generate sales reports, and support leadership visibility.

Requirements:

  • 2+ years in Sales Support, Sales Enablement, or Sales Ops role.
  • Demonstrated CRM ownership (HubSpot preferred): setup, optimization, automation.
  • Experience supporting U.S.-based sales teams; comfortable with American communication standards.
  • Strong written and verbal English communication.
  • Highly organized, detail-oriented, and proactive.

Preferred:

  • Background in managing campaigns, nurturing leads, or assisting sales closers.
  • Familiarity with tools like Google Suite, Slack, Notion, Asana.

Why Join Us:

  • Be part of a leading signage company with a strong reputation.
  • Opportunity to work with a high-level sales team and dynamic environment.
  • Competitive salary and remote work flexibility.
  • Professional growth and development opportunities.

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