Office Assistant Intership

3 days ago

Eldoret, Kenya Alinefacility Management Full time

Role Summary An office assistant who will act as a secretary and also a customer support staff. Key Responsibilities 1. Manage office correspondence, including emails, phone calls, and walk-in inquiries, ensuring timely and professional responses. 2. Maintain accurate records, files, and databases (both physical and electronic) for easy retrieval and reference. 3. Schedule and coordinate meetings, appointments, and travel arrangements for management. 4. Prepare reports, letters, memos, presentations, and other documents as required. 5. Greet and assist clients, visitors, and callers, providing information or directing them to the right person/department. 6. Handle customer inquiries, requests, and complaints in a courteous and efficient manner, escalating when necessary. 7. Support office operations by monitoring supplies, coordinating with vendors, and ensuring a well-organized workspace. 8. Take meeting minutes, prepare summaries, and follow up on action items to ensure accountability. 9. Collaborate with different departments to facilitate smooth communication between staff, management, and clients. 10. Generate regular reports on office activities, customer interactions, and support services to assist management decision-making. Qualifications A Bachelors degree or diploma. A Bachelors degree in BBIT an added advantage.

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