Fellow, Salesforce

Aceli Africa is a market catalyst that aims to mobilize $2 billion in private-sector lending for agricultural SMEs and improve livelihoods for 5 million farmers and workers by 2030. To achieve this goal, Aceli provides financial incentives to increase the risk appetite of 50 financial institutions to make loans ranging from USD $10K-$1.5M for high-impact agricultural SMEs. Complementary technical assistance builds capacity for lenders and SMEs while data and learning drive engagement with partners to strengthen the policy and regulatory environment.

Since launching in 2020, Aceli has mobilized $350M in lending to SMEs, providing market access for 1.7M smallholder farmers across Kenya, Rwanda, Tanzania, Uganda, and Zambia. Financial incentives have been designed based on an original dataset detailing the profitability of agri-SME lending across $5 billion in transactions.

To date, Aceli Africa has secured US$100M in funding commitments from leading bilateral and philanthropic donors, including the Dutch Ministry of Foreign Affairs, Gates Foundation, Global Affairs Canada, IKEA Foundation, Norad, Swiss Agency for Development and Cooperation, and UK Foreign, Commonwealth and Development Office. Aceli is raising a new round of funding to scale up its work over the next five years.

The Salesforce Fellow will work at the intersection of data, systems, and impact. You will join the Product team to support enhancements, testing, and maintenance of our Salesforce platform, which underpins Aceli's operations across East Africa.

This is a hands-on opportunity for early-career professionals in tech who want to apply their skills to solving real-world challenges in agriculture and finance.

Key Responsibilities:

As a key member of the Product team, you will play a vital role in ensuring the integrity and success of our loan program through Salesforce. You will work under close guidance from the Senior Associate, Salesforce, to build technical skills, contribute to real system improvements, and gradually take ownership critical to scaling Aceli's work. 

• Support Feature Development: Assist in implementing enhancements to Aceli's Salesforce platform. You'll support development tasks during sprints and learn how to build and deploy changes in a collaborative environment.

• Testing & Validation: Conduct testing on new and updated features, including writing and running test scripts, logging bugs, and participating in sandbox testing.

• Requirements Gathering & User Research: Help capture and document requirements from internal users and partners. Translate user feedback into technical inputs.

• Data Quality and Support: Contribute to data clean-up and configuration checks. Help prepare for bulk loan uploads, ensuring accuracy and data integrity. 

• Support Salesforce Admin Functions: With supervision, take on report building, layout adjustments, and automation testing to grow into a full admin capability.

• Provide Actionable Feedback: When a loan application requires additional information, compile clear and concise feedback for the lender. Your communication will be crucial in guiding our partners through the process, ensuring we can resolve issues efficiently and move applications forward.

• Collaborate and Solve Problems: You will serve as a resource for internal teams, helping to address any questions or issues raised by our lending partners. You will also provide support on special projects, contributing to the broader goals of Aceli.

• Bachelor's degree in computer science, software engineering, information systems, or a related field.
• 0–2 years of relevant experience (internships or previous work count). Interest or experience with Salesforce or other CRM tools is an added advantage. 
• Skilled in Apex, JavaScript, Java, or SQL.  Proficiency in Excel or Google Sheets is a plus.

• Strong attention to detail, problem-solving, and willingness to learn. 

• Excellent verbal and written communication skills in English.

• A strong collaborator who can work well with peers and other Aceli team members.

• A quick learner who can manage their time effectively and handle a high volume of work.    

• A passion for or interest in the agricultural sector is a huge plus.

You will receive a 12-month contract, a fixed monthly stipend, medical cover, an Aceli-owned laptop, and a supportive environment designed to help you grow.

Aceli is an equal opportunity employer. We encourage all qualified applicants to apply.

Interested candidates should submit a one-page cover letter expressing their interest and qualifications for the role, along with an updated CV by Friday, November 28th, 2025. Please note, applications without a Cover Letter will not be considered. Applications will be considered on a rolling basis.