
Call Center Supervisor
2 weeks ago
- Bachelor's degree in business, Communications, or a related field is preferred.
- 3+ years of experience in call center, customer success, client relations, or sales.
- Strong organizational and multitasking skills with high attention to detail.
- Excellent communication and stakeholder management abilities.
- A self-motivated and proactive mindset with strong problem-solving skills.
- Ability to handle confidential information with professionalism and discretion.
- Proficient in call center software, CRM systems, and performance metrics.
- A proactive, customer-first mindset with a passion for real estate.
Myjobmag
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Call Center Representatives
2 weeks ago
Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time $35,000 - $50,000 per yearJob Overview Our client in the microfinance is looking for a skilled Call Centre Representative.The Call Center Representative is responsible for managing inbound and outbound communication with customers across phone, email, and chat channels. This role ensures customer satisfaction by addressing inquiries, resolving complaints, logging interactions, and...
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Call center agent
2 weeks ago
Nairobi, Nairobi Area, Kenya SWATX Full time $3,000 - $4,500 per yearCustomer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...
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Facility Supervisor
2 weeks ago
Nairobi, Nairobi Area, Kenya iColo Full time 900,000 - 1,200,000 per yearJob Advert-Facility Supervisor (NBO1)Job Title-Facility SupervisorJob Family- OperationsReports to-Facility ManagerDirect Reports- NoneFunction Job Grade- Senior AssociateAbout iColo: A Digital Realty Company iColo: A Digital Realty Company designs, builds, and operates state-of-the-art carrier-neutral data centers in Kenya and Mozambique to serve a broad...
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Contact Center Team Manager
1 week ago
Nairobi, Nairobi Area, Kenya Sun King Full time $104,000 - $130,878 per yearContact Center Team Manager Application Deadline: 17 September 2025Department: EasyBuy Program ManagementEmployment Type: Permanent - Part TimeLocation: KenyaReporting To: Country Contact Center ManagerDescription Location: Nairobi, KenyaThe RoleThe Contact Center Team Manager will manage, coach and motivate customer service executives as they engage with...
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Assistant Manager, Medical Contact Center
2 weeks ago
Nairobi, Nairobi Area, Kenya KenyaMOJA Full time $90,000 - $120,000 per yearJob Description/RequirementsJob PurposeThe job holder is responsible for managing Medical Contact Center for both Corporate Health and EMC departments by providing support and resolution to customer queries and complaints. This entails operational service delivery across all customer touchpoints including Medical Underwriting, Care, Provider Management and...
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Assistant Manager, Medical Contact Center
2 weeks ago
Nairobi, Nairobi Area, Kenya Britam Full time $90,000 - $120,000 per yearJob PurposeThe job holder is responsible for managing Medical Contact Center for both Corporate Health and EMC departments by providing support and resolution to customer queries and complaints. This entails operational service delivery across all customer touchpoints including Medical Underwriting, Care, Provider Management and Claims sections as well as...
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Contact Center Quality Assurance
2 weeks ago
Nairobi, Nairobi Area, Kenya Sun King Full time $45,000 - $60,000 per yearContact Center Quality Assurance & Learning Assessor - KenyaDepartment: EasyBuy Program ManagementEmployment Type: Permanent - Full TimeLocation: KenyaDescription Location: KenyaAbout the role:We are looking for a Quality Assurance & Learning Assessor who will work closely with the customer service executives, training team, and customer service team...
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Contact Center Executive
2 weeks ago
Nairobi, Nairobi Area, Kenya Sun King Full time 600,000 - 1,200,000 per yearContact Center Executive (Maasai Speaking)Application Deadline: 28 August 2025Department: EasyBuy Program ManagementEmployment Type: Fixed Term - Full TimeLocation: KenyaReporting To: Contact Center Team Manager Description Location: Nairobi, KenyaAbout the Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve...
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Contact Center Executive
2 weeks ago
Nairobi, Nairobi Area, Kenya Sun King Full time 900,000 - 1,200,000 per yearContact Center Executive (Samburu Speaking)Application Deadline: 28 August 2025Department: EasyBuy Program ManagementEmployment Type: Fixed Term - Full TimeLocation: KenyaReporting To: Contact Center Team Manager Description Location: Nairobi, KenyaAbout the Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve...
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Contact Center Executive
2 weeks ago
Nairobi, Nairobi Area, Kenya Sun King Full time 900,000 - 1,200,000 per yearContact Center Executive (Somali Speaking)Application Deadline: 28 August 2025Department: EasyBuy Program ManagementEmployment Type: Fixed Term - Full TimeLocation: KenyaReporting To: Contact Center Team Manager Description Location: Nairobi, KenyaAbout the Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve...