Social Media and Content Officer

Job Title: Social Media & Content Officer

Brand: Fairdeal Furniture & Ashley Furniture Homestore, Kenya.

Department: Marketing

Reports to: Marketing Manager

About Us:

Fairdeal Furniture is the leading retailer of high-quality home and office furniture in Kenya and the region for over 20 years. As the exclusive licensee of Ashley Furniture Homestore, we are committed to delivering exceptional home furniture design, quality and value to our customers.

Role Summary:

We are seeking a talented Social Media & Content Officer to support and execute Fairdeal Furniture & Ashley Furniture Homestore social media activities by creating engaging, on-brand content that drives awareness, engagement and showroom traffic. The role requires creativity, consistency, strong communication skills and a solid understanding of social media platforms and trends.

Key Responsibilities:

1. Plan, create and publish daily content across Ashley Furniture social media platforms in line with the content calendar.
2. Create engaging posts, stories, reels, short videos, and visuals that showcase products, promotions and showroom activity.
3. Maintain a consistent brand voice, tone and visual identity across all social channels.
4. Monitor and respond to comments, messages and enquiries in a timely and professional manner.
5. Support campaign rollouts, product launches, sales promotions and seasonal activations on social media.
6. Identify and adapt relevant social media trends while ensuring alignment with brand guidelines.
7. Assist with basic influencer or content creator collaborations, including coordination and content posting.
8. Track content performance and compile simple reports on reach, engagement, growth and traffic.
9. Use insights from analytics to improve content quality, formats and posting times.
10. Work closely with the marketing and showroom teams to capture content and communicate offers accurately.
11. Ensure all content is accurate, approved and published on time.

Qualifications & Requirements:

• Minimum 2 years' experience in a social media, digital marketing or content role.
• Diploma in Marketing, Communication, Digital Media, or a related field.
• Strong written and verbal communication skills in English and Swahili.
• Proven experience managing social media accounts in a similar capacity, with the ability to demonstrate results (growth, engagement, campaigns, or content performance).
• Basic skills in content creation tools such as Canva, CapCut, or Adobe.
• Good understanding of major social media platforms and audience behavior.
• Ability to work under deadlines, manage multiple tasks, and follow brand guidelines closely.

How to Apply:

Interested candidates should send their
CV, portfolio (includes pages managed/ content created) and a brief cover letter
to

with the subject line:
Application –
Social Media & Content Officer.

All applications should reach Fairdeal Furniture by COB 9
th
January 2026.