Cashier, Main Pharmacy

CashierDepartment PharmacyEntityAga Khan University Hospital, NairobiLocationNairobi, Kenya IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East Africa to be accredited by the Joint Commission International from the USA. The University Hospital has been providing high quality care for the people of East Africa and beyond for over 60 years. The incumbent will efficiently and effectively handle cash and credit payments, gives change, issue receipts, ensure invoices are duly signed, accounts for all payments for their respective shift, and performs clerical duties related to meeting the AKUHN cashiering needs for internal and external customers while maintaining courtesy.Responsibilities:Collect payments and issue receipts and invoices to internal and external customers so as to properly account for revenue generated.· Verify every receipt/invoice issued against a valid prescription. · Verify patients with photo identification.· Attach all necessary photocopies of prescriptions to the related invoice.· Collect and keep change available at all times to carry out cash transactions.· Store cash, cheques and vouchers securely as per department guidelines.· Carry out banking of collections in a timely manner.· Process smart cards as per policy and procedure.Ensure prescription exemptions from the different corporate /insurances are verified before a transaction is carried out.· File and Store all prescriptions sequentially and securely.· File and update all finance related documents so as to maintain accurate records.· Activate accounts for corporate patients and ensuring there is a duly signed claim form where applicable.· Use all stationery in an efficient and controlled manner and avoid wastage.· Initiate the manual procedure of logging transactions immediately the computer system goes down.· Attend to customer queries promptly and courteously.· Record all verbal complaints.· Complete any other tasks as assigned by the department supervisor or manager.Requirements:KATC II or Diploma in Business Administration or an equivalent is desirable KCSE grade of C+Basic computer literacy(Ms Excel, Ms Word)2 years working experience in a busy cash officeAbility to work under pressureMust be a good team player.Excellent organizational skillsGood communication skills, both written and oralExcellent analytical skillsGood customer service and Problem solving skillsAttention to detail and highly organized.High level of integrity.