Mortgage Specialist

Job title: Mortgage Servicing & Foreclosure Specialist

Reports to: Team Lead

Location: Nyeri, Kenya

We are seeking experienced Mortgage Processing Specialists to join our dynamic team. Ideal candidates will have hands-on experience with foreclosure workflows, mortgage documentation, and the MSP (Mortgage Servicing Platform) system by ICE Mortgage Technology (formerly Black Knight).

Key responsibilities:

Perform Pre-Foreclosure Scrubs to ensure accuracy and compliance of loan data prior to foreclosure proceedings.

Review and validate mortgage loan origination documents, including:

Promissory Notes

Allonges

Loan Modifications

Analyse mortgage default documents, such as breach letters and notices.

Navigate and update records within MSP (Mortgage Servicing Platform).

Collaborate with U.S.-based teams to ensure timely and accurate processing of foreclosure-related tasks.

Maintain compliance with investor guidelines and regulatory standards.

Excellent Communication Skills in English (both written and verbal).

Key competencies/skills

Direct Experience in mortgage servicing and/or foreclosure processing.

Strong familiarity with:

MSP (Mortgage Servicing Platform)

Black Knight/ICE systems

U.S. mortgage documentation and terminology

Ability to interpret and process legal and financial documents related to mortgage origination and default.

Experience working with U.S. clients or in a global outsourcing environment is a plus.

Preferred Qualifications & Experience

2+ years of experience in mortgage processing, loan servicing, or foreclosure

Prior experience with U.S, based mortgage services, lenders or outsourcing teams.

Exposure to document generation systems and Loan origination platforms.