presales associate

About the job:

Our client delivers innovative business technology solutions across Africa, empowering industries from healthcare to finance. It leads in intelligent customer experience with queue management, kiosks, digital signage, and feedback platforms, helping businesses engage and delight customers.

The overall purpose of this role is to generate sales via desk research, prepare Technical and Commercial Bids for Tenders and Customized data driven and innovative customer experience solutions. Work closely with the Sales Team. The role will generate sales via desk research, cold calling, and communicating with clients on calls and emails. They should have excellent interpersonal and communication skills.  They will be involved in customer meetings, client visits and need to have experience working with Microsoft office and CRMs. 

Key Responsibilities:

• Working closely with Sales to ensure the successful closure of the sales process.
  

• Prepare cost estimates and technical proposals such that it meets client's requirement.
  

• Managing the sales bid process by responding to RFIs & RFP.
  

• Carrying out tender responses, answering and expanding on functional / technical requirements within complex tender documents of potential clients
  

• Assist the sales team in qualifying potential customers Working with the Pre-Sales Manager and the Business Development Manager to ensure that all sales documentation and collateral is kept up to date and relevant.
  

• Keeping abreast of market trends and product & competitor landscapes by actively researching and maintaining a thorough understanding of our own products and competitor strengths and weaknesses
  

• Require written and communication skills to create sales presentations and verbal communication skills to present ideas and speak confidently.
  

• Generate more leads by building relationships with customers and proactively seeking new sales opportunities by conducting market analysis and developing new relationships with prospective clients.
  

• Must be able to communicate professionally in written responses.
  

• You have excellent interpersonal and communication skills and are adept at working with multiple stakeholders.
  

• Hands on experience in working with Microsoft Office
  

Requirements

MINIMUM REQUIREMENTS AND COMPETENCIES

• Bachelor's Degree from any major is preferable.
  

• French – must have professional working proficiency.
  

• At least 2 years' working experience will be an advantage having sales experience in the software industry.
  

• Good understanding of B2B sales.
  

• Good understanding of Tender Management Process
  

• Skilled in preparing/analyzing complex technical specifications & bids
  

• Excellent communication and negotiation skills in both written and spoken
  

• Relationship management skills.
  

• Fluent in English
  

---