Cargo Agent

6 days ago

Nzalae Nzawa locations, Kenya 1Aviation Groundhandling Services, Corp. Full time $40,000 - $50,000 per year
Department

Employee Type

Now Hiring: Cargo Agent – Pasay (Manila) | Build Your Aviation Career with 1Aviation

What Does a Cargo Agent Do?

Key Responsibilities
  • Attend to cargo customers professionally and in compliance with aviation regulations and company procedures
  • Validate documentation, inspect cargo packaging, and ensure compliance with airline cargo acceptance policies
  • Issue Air Waybills (AWB) and compute actual and volumetric weights accurately
  • Collect payments and issue official receipts for all cargo-related transactions
  • Prepare and submit end-of-day reports, NOTOC, and cargo manifests
  • Coordinate with load planners and ramp teams to ensure timely loading of cargo
  • Check and report the condition of incoming cargo; manage unclaimed or for-disposal cargoes
  • Ensure proper documentation and ID validation prior to the release of cargo to consignees
  • Assist in the safe and accurate pull-out of shipments by shippers
  • Explain Conditions of Carriage and regulatory restrictions to clients
  • May be assigned as Ramp Representative to oversee cargo loading coordination
  • Perform other related duties as assigned by Cargo Supervisors

Qualifications For Cargo Agent Role
  • Graduate of a 4-year course, preferably in Hospitality Management or Tourism
  • Preferably with experience in a customer service or cargo handling environment
  • Service-oriented with strong communication and interpersonal skills
  • Skilled in problem-solving, organization, and adaptable thinking
  • Computer literate and capable of using basic office systems
  • Excellent active listening and customer resolution skills

Why Choose 1Aviation?
  • Be part of a trusted ground handling and aviation services company
  • Receive specialized training and professional development opportunities
  • Work in a fast-paced, mission-driven airport environment
  • Enjoy job security, growth opportunities, and a team-centered culture

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