Customer Service Representative

1 day ago

Bungoma, Kenya ROBERTS TOWING & TRANSPORT LLC Full time $40,000 - $60,000 per year

Company Description

ROBERTS TOWING & TRANSPORT LLC is headquartered in Columbia, South Carolina, United States, and operates out of 650 N Brickyard Rd. The company is dedicated to providing reliable and professional towing and transport services. Known for its commitment to quality and customer satisfaction, ROBERTS TOWING & TRANSPORT LLC ensures timely and efficient service delivery. With a focus on building strong client relationships, the company is a trusted provider in its industry.

Role Description

This is a full-time, remote role for a Customer Service Representative. The Customer Service Representative will handle day-to-day responsibilities such as addressing customer inquiries, resolving service issues, and ensuring high levels of customer satisfaction. The role will require the ability to provide exceptional customer support while improving customer experience through clear communication and problem-solving.

Qualifications

  • Proficiency in Customer Service, Customer Support, and Customer Experience
  • Experience in delivering Customer Satisfaction and fostering positive client relationships
  • Strong communication, active listening, and problem-solving skills
  • Ability to multitask and work efficiently under pressure in a fast-paced environment
  • High level of professionalism and a customer-centric mindset
  • Proficiency in relevant software tools and systems is a plus
  • Prior experience in the transportation or logistics industry is advantageous

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