Assurance Manager
13 hours ago
About Deloitte
At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.
Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.
Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).
Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.
About the Department
Deloitte's Audit & Assurance Business Unit has a singular commitment to integrity, independence, and transparency, which informs everything Deloitte does to protect the public interest. By bringing bright minds, effective processes, and world-class technologies from across our global network while drawing on our years of experience and local expertise, we push ourselves to deliver quality and enhance trust beyond your expectation.
The Assurance business leverages our professional accounting, controls and corporate reporting expertise to deliver assurance and related advisory services on both financial and non-financial information. The Assurance and related advisory services are focused on engagements related to Accounting & Reporting, Controls and Sustainability & Emerging Assurance (including AI Assurance). We bring together the diverse skills and industry experience of our people across our global network, with our leading-edge technology, to deliver high-quality assurance reports and valuable advice and insights across the corporate reporting landscape.
We currently have an exciting opportunity for a dynamic person to join our Audit & Assurance Business Unit as a Manager under the Assurance Service offering. This position will be based in our Nairobi office in Kenya.
Job DescriptionMain purpose of the job
The holder of this position will ensure that assignments are carried out to the highest standards in order to provide outstanding value to clients and the Firm; develop high-performing people and teams, leading and supporting them to make an impact that matters; and setting the direction to deliver exceptional client service.
What you will do
- Work closely with Assurance teams across East Africa to conduct client advisory services including technical accounting support, reporting, audit support, and other reporting assurance consulting projects;
- Develop good understanding of the clients' business environment and applying leading methodologies to analyze and solve their most complex issues;
- Support the practice's business development efforts including opportunity identification, qualification, and proposal development/presentation to meet set revenue targets;
- Take up the lead role in developing service offerings for our clients driven by regulatory and market trends;
- Manage day to day client communication and building value adding client relationships;
- Contribute to the practice's growth and eminence through conducting Deloitte Academy client events, thought leadership on business issues pertinent to the key clients;
- Participate in the development and maintenance of productive relationships with clients while striving to actively stay informed of market trends, performance drivers and emerging technical and industry developments; and
- Contribute to the practice's team development and management through on-the-job training and upskilling the less experienced team members.
- A Bachelor's Degree in Business or any other relevant field from a recognised institution. Master's degree is an added advantage.
- Professional accounting qualification (CPA/ACCA).
- At least six (6) years' post-qualification experience with significant accounting experience; with at least 1 year experience in middle level management.
- Have at least three (3) years' experience in a professional services firm client facing role.
- Strong business acumen and commercial awareness.
- Excellent client facing, relationship building and business development skills.
- An ability to analyse information, identify issues and prioritise them.
- Ability and willingness to undertake business travel regionally as required.
- Aptitude for guiding teams in client assignments and driving deliverables that meet Deloitte quality standards.
Behavioural competencies
- Excellent communication skills, both written and verbal.
- Effective interpersonal and relationship building skills.
- Good mentorship and coaching ability with desire to develop self and others.
- Adaptable, managing change and ambiguity with ease.
- Sound problem solving ability.
Technical Competencies
- Expert in field with sound industry and business knowledge.
- Demonstrated leadership skills.
- Business development skills.
- Proven ability to manage and execute projects.
- Experience in drafting and presenting client proposals.
- Excellent report writing skills.
- Sound business acumen.
- Strong negotiation skills.
- Focus on quality and risk.
Your role as a leader
At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters.
Leadership Capabilities
Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make.
Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people.
Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders.
Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction.
Talent development - Develops high-performing people and teams through challenging and meaningful opportunities.
Why Deloitte?
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the global, fast-changing business world.
Deloitte opens the door to a career that can cross borders virtually and physically across the African continent and globally to gain experience and access projects beyond our borders. We value differences, and embrace people with diverse backgrounds, experiences, abilities and thinking styles.
Our purpose
Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world. #Makinganimpactthatmatters
Recruiter Tips
We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do research to know some background about our firm and the business area you are applying to.
If you meet the above requirements, please visit our website and apply online: Deloitte East Africa Careers portal.
To the successful candidates, the Firm will offer a competitive and performance driven remuneration package, a highly energized team environment comprising individuals who are committed to working as one, producing results and enjoying it.
Please ensure your updated resume and academic certificates (University and High school) are attached for your application to be considered.
Your details will be treated with confidentiality and will not be shared with any third party.
Closing date: Tuesday, 9 December 2025
We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process. Women and Persons with Disabilities are encouraged to apply.
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.
If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.
To help you look out for potential recruitment scams, here are some Red Flags:
- Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
- Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent's data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
- Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.
If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.
-
Assurance Manager
12 hours ago
Nairobi, Nairobi Area, Kenya Deloitte Full time 150,000 - 300,000 per yearCompany Description About DeloitteAt Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises...
-
Quality Assurance Manager
13 hours ago
Nairobi, Nairobi Area, Kenya Tropical Heat Group Full time 1 - 2 per yearCompany DescriptionTropical Heat is a global brand renowned for its extensive product range, including spices, seasonings, snacks, and cereals, crafted to deliver quality and passion. Our products are enjoyed across 20 countries, including East Africa, the UK, the USA, Australia, and others. At Tropical Heat, we celebrate taste and passion, delivering...
-
Assistant Manager, Business Assurance
13 hours ago
Nairobi, Nairobi Area, Kenya I&M Bank Limited Full time 1,200,000 - 3,600,000 per yearJob Purpose:The jobholder is responsible for planning and carrying out specific audit exercises on bank operations in an efficient, economical and effective manner in order to give assurance on the adequacy and effectiveness of the bank's governance, risk management and control processes as well as ensure compliance with the legal requirements and the Bank's...
-
Quality Assurance Tester
13 hours ago
Nairobi, Nairobi Area, Kenya Worklia Full time 1,200,000 - 2,000,000 per yearCompany DescriptionDiamond Jewelry Manufacturers (DJM) is a leading provider of exquisite diamond jewelry, renowned for exceptional craftsmanship, meticulous attention to detail, and the use of premium diamonds and precious metals. With years of expertise in the industry, DJM has established itself as a trusted supplier to retailers, wholesalers, and jewelry...
-
Quality Assurance Engineer
2 weeks ago
Nairobi, Nairobi Area, Kenya Ignite Energy Access Full time $30,000 - $60,000 per yearJob Title: Quality Assurance EngineerDepartment: DigitalReporting line: Software Engineering ManagerLocation: Kampala or NairobiAbout Ignite Energy AccessIgnite Energy Access is an Abu Dhabi-based leader in distributed renewable energy solutions, dedicated to providing affordable, reliable, and sustainable electricity to underserved communities across...
-
Quality Assurance Officer
2 weeks ago
Nairobi, Nairobi Area, Kenya ICEA LION Group Full time 1,200,000 - 2,500,000 per yearJobSummaryThe Quality Assurance (QA) Officer ensures high customer service standards and efficient operations across the Contact Centre and all customer interaction points. The role involves monitoring service quality, reviewing customer feedback, ensuring adherence to business processes, and supporting continuous staff training and coaching to enhance...
-
quality assurance representative
12 hours ago
Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 300,000 - 600,000 per yearWe are a blue chip company, a leader in the broadcasting media sector. Due to expansionAnd growth, the following position has risen in our organization.Reporting to the Quality Assurance and Training Manager, the incumbent will beResponsible for doing evaluations on each representative in various functions and be able toGive constructive feedback and...
-
quality assurance representative
13 hours ago
Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time 1,200,000 - 2,400,000 per yearJob SummaryWe are a blue chip company, a leader in the broadcasting media sector. Due to expansion and growth, the following position has risen in our organization. Reporting to the Quality Assurance and Training Manager, the incumbent will be responsible for doing evaluations on each representative in various functions and be able to give constructive...
-
Retail Credit Quality Assurance Officer
2 weeks ago
Nairobi, Nairobi Area, Kenya HFC Kenya Full time 1,200,000 - 3,600,000 per yearHFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.The Retail Credit Quality Assurance Officer will be responsible for...
-
Associate Director, Global Quality Assurance
2 weeks ago
Nairobi, Nairobi Area, Kenya IAVI Full time 1,500,000 - 3,000,000 per yearPosition DescriptionJob Title: Associate Director, Global Quality AssuranceLocation: Nairobi, Kenya, Cape Town, South Africa; Remote-South Africa, Remote-Uganda, Remote-Nigeria, New York, New York; US - Remote Considered; United Kingdom – Remote; OR Amsterdam, NetherlandsReporting to:Senior Director, Clinical Quality Assuranc**ePosition Summar**y:Are you a...