Restaurant Supervisor

1 day ago

Nairobi, Nairobi Area, Kenya PHINA Full time 30,000 - 40,000 per year

Reports to: Restaurant Manager

Location: Thika Road

Job Type: Full-time

Salary Range: 30K - 40K

Summary:

Our client is seeking to recruit highly motivated and experienced Restaurant Supervisors to join their dynamic team. As a Restaurant Supervisor, you will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  1. Supervise and Motivate Staff:

- Lead, train, and develop a team of servers, bartenders, and hosts/hostesses to ensure excellent customer service and efficient service delivery.

- Foster a positive work environment, promoting teamwork and collaboration.

  1. Customer Service:

- Ensure high standards of customer satisfaction by addressing guest concerns, resolving issues promptly, and providing feedback to staff.

- Monitor service quality, ensuring consistency and excellence in food and beverage delivery.

  1. Operational Efficiency:

- Oversee daily restaurant operations, including opening and closing procedures, to ensure seamless execution.

- Manage inventory, track sales, and monitor labor costs to optimize profitability.

  1. Sales Growth:

- Promote menu items, specials, and promotions to drive sales and increase revenue.

- Build relationships with regular customers to enhance loyalty and retention.

  1. Safety and Compliance:

- Ensure adherence to health and safety regulations, maintaining a clean and safe environment for guests and staff.

- Conduct regular inspections to maintain high standards of cleanliness and organization.

Requirements:

  • 2+ years of experience in restaurant supervision or management

  • Excellent communication and leadership skills

  • Ability to multitask and work in a fast-paced environment

  • Strong problem-solving and conflict resolution skills

  • Basic knowledge of POS systems and inventory management

  • Availability to work flexible hours, including evenings, weekends, and holidays.

Interested candidates are invited to share their CVs to by November 17, 2025

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