Qualitative Research Operations

2 weeks ago

Philippines, Kenya Assist World Full time 250,000 - 375,000 per year

Role Overview

Fast-growing qualitative research firm seeks a reliable, detail-obsessed VA to run the logistics behind consumer interviews and immersions. You'll handle recruiting coordination, respondent communications, scheduling, consent collection, and materials handling, while keeping every quota and spreadsheet spot-on.

We are tech-forward: you should learn new tools quickly and use AI (e.g., ChatGPT) to draft respondent messages, checklists and templates. Stakes are high—small errors can be costly, so responsiveness and follow-through are non-negotiable.

Key Responsibilities Recruiting & Scheduling

● Post study listings on designated recruiting platforms per brief.

● Screen applicants against quotas/criteria; track quota fills in Sheets.

● Coordinate Zoom interviews (create links, calendar invites, reminders, reschedules).

● Answer respondent questions clearly and promptly; provide directions and prep. Compliance & Materials

● Send/collect consent forms; ensure correct versions and complete signatures.

● Distribute prep materials; collect deliverables; maintain version control. Data Hygiene & Reporting

● Keep meticulous records: pipelines, quotas, dispositions, incentives status.

● Maintain organized Drive/Docs/Sheets; follow naming conventions/SOPs.

● Produce quick status snapshots (what's filled / outstanding / risks) for the team. AI-Assisted Ops

● Use ChatGPT to draft/respondent scripts, confirmations, FAQs, and checklists.

● Create templates/macros where helpful to speed repetitive communications. General Ops ● Adopt new platforms quickly; document steps as SOPs improve.

● Communicate blockers early; deliver exactly what you commit to, on time.

MUST-HAVES

● 3+ years in operations coordination, research ops, EA/PMO or similar high-detail roles.

● Fluent English; crisp written comms for respondent messaging.

● Google Workspace: Docs/Sheets power user; comfortable with filters, data validation, conditional formatting, basic formulas.

● Zoom & Calendar proficiency (links, waiting rooms, multi-party scheduling).

● 3+ years in AI proficiency (ChatGPT) for drafting messages/templates and accelerating routine tasks.

● Tech learner: proven ability to onboard new platforms fast and follow evolving SOPs.

● Reliability & responsiveness: proactive updates; zero missed promises.

● Ability to work U.S. Eastern hours consistently; stable internet and professional setup.

Nice-to-Haves
  • Experience in market/UX research ops (screeners, quotas, incentives, NDAs/consent).
  • Familiarity with recruiting platforms, e-signature tools, CRMs, or ticketing (e.g., Typeform, SurveyMonkey, DocuSign, Airtable, Notion/Asana/Trello).
  • Light data QA or dashboarding (lookups, pivots) for quota tracking.
  • Prior work coordinating multi-city fieldwork or in-home sessions.
  • Candidates may use multiple AI platforms (ChatGPT, Gemini, Perplexity, etc.), not just ChatGPT.
  • Candidates don't need prior experience with all platforms but should be able to learn new AI tools quickly.
  • The ideal hire should be eager to improve processes and share recommendations.
  • Candidate should be the type who asks questions when unsure, since small errors can be costly.
$800 - $1,100 a month

Why Join Assist World?

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$300 tenure bonus every 6 months

$500 entry monthly raffle

NO TRACKER. NO PROBLEM

  • Executive Assistant

    5 days ago

    Philippines, Kenya Assist World Full time 96,000 - 138,000 per year

    Role Overview: We are seeking a highly organized, proactive, and tech-savvy Executive Assistant to manage personal and professional operations. The ideal candidate will excel at email and calendar management, personal life organisation, light administration, AI-assisted efficiency, and internal communication. This role requires strong attention to detail,...