shop attendant

6 days ago

Nairobi, Nairobi Area, Kenya KenyaMOJA Full time 18,000 per year

Job Description/Requirements
JOB TITLE
: SHOP ATTENDANT

NATURE OF JOB:
FULL TIME

INDUSTRY
: RETAIL

SALARY:
KSHS. 18,000

JOB LOCATION:
THIKA ROAD

Duties And Responsibilities
Customer Service & Sales

  • Welcome and assist walk-in customers in a friendly and professional manner.
  • Understand customer needs and recommend suitable products.
  • Upsell and cross-sell products to maximize sales.
  • Process transactions and issue receipts accurately.

Store Maintenance

  • Ensure the shop is clean, well-organized, and visually appealing at all times.
  • Arrange and restock merchandise on shelves and displays.
  • Monitor inventory levels and report low stock.

Product Presentation & Styling

  • Assist in styling mannequins and shop displays to attract customers.
  • Keep up with current fashion trends to better assist customers.

Digital Marketing Support

  • Take high-quality, appealing photos of products for online platforms.
  • Creatively post products and promotional content on social media.
  • Respond to online inquiries and assist with basic order management.

Reporting & Communication

  • Maintain records of daily sales and customer feedback.
  • Communicate customer preferences and suggestions to management.
  • Participate in staff meetings and training sessions.

Key Requirement Skills And Qualification

  • Certificate or Diploma in Sales, Marketing, Fashion, or a related field
  • Minimum of 1 year experience in a retail, fashion, or customer-facing role
  • Basic skills in digital marketing and social media content creation
  • Strong interpersonal, communication, and negotiation skills
  • A good sense of style and fashion awareness
  • Teachable, adaptable, and creative thinker
  • Basic knowledge of POS systems is an added advantage

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