Solutions Architect – SMS, Web

1 day ago

Nairobi, Nairobi Area, Kenya Interactive Resource Management LTD Full time $90,000 - $120,000 per year

Job Title: Solutions Architect – SMS, Web & Cloud Services

Reports to: GM

Employment Type: Full-time

Role Summary:
We are seeking a highly skilled and proactive Solutions Architect with strong experience in Java programming, web development, and system architecture, who will be responsible for ensuring the stability, scalability, and performance of our SMS, web, and cloud services. The ideal candidate will have a proven track record in Value -Added Services (VAS) and call center technologies, with a demonstrated ability to lead technical teams and enforce IT best practices.

Key Responsibilities:

  • Design and implement scalable, secure, and high-performance system architectures across multiple services.
  • Lead the development and maintenance of backend systems using Java (5+ years of experience) and other relevant technologies.
  • Oversee web development initiatives, ensuring seamless integration with backend services and optimal user experience.
  • Apply IT best practices in development, deployment, documentation, and change management.
  • Collaborate with cross-functional teams to improve the reliability and performance of customer-facing and internal systems.
  • Provide technical leadership and mentorship to the development team, driving adherence to coding standards and agile methodologies.
  • Support and enhance VAS platforms and call center technologies, ensuring availability and effective operation.
  • Monitor system health, conduct regular reviews, and proactively address potential issues or incidents for critical platforms including Bulk SMS, SMS services, web applications, and cloud infrastructure.

Key Result Areas (KRAs):

  • System Architecture: Design and maintain scalable, secure, and efficient system architectures.
  • Performance & Optimization: Ensure high uptime, optimize existing systems, and maintain fast, reliable service.
  • Code & Delivery: Deliver clean, maintainable code and meet release timelines.  Team Leadership: Mentor the team and enforce best practices in design and development.
  • Compliance: Align systems with IT governance, security, and data protection standards.

Qualifications & Experience:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 5+ years professional experience in Java development, including API design, concurrency, and performance tuning.
  • Strong hands-on with web technologies: RESTful APIs, HTML/CSS/JavaScript, modern frameworks, and API security patterns.
  • Proven experience designing scalable system architectures and integrating with carrier-grade services.
  • Solid understanding of cloud platforms (AWS/Azure/GCP), infrastructure as code, and cloud-native patterns.
  • Familiarity with VAS platforms and call center solutions.  Excellent troubleshooting, analytical thinking, and communication skills.
  • Demonstrated technical leadership and stakeholder management.

Please send your CV to

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