Senior Account Manager

Job Description
Posted Monday, September 22, 2025 at 4:00 AM

Build Your Career Where You Matter
Join The Cook & Boardman Group, the nation's leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you'll thrive here.
Why Work With Us?
We're committed to your success, personally and professionally. You'll have access to:

• Comprehensive Benefits: Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Work-Life Balance: Generous paid time off for rest, family, and self-care.
• Career Growth: You'll benefit from continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.
• Supportive Culture: Innovation, creativity, and teamwork are at the heart of everything we do.

Be part of a team that invests in your future, celebrates your success, and values your contribution.

The Senior Account Manager works with prospects to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands.

Essential Functions

• Initiate contact with prospects via cold calling and assigned accounts/territory
• Conduct onsite or online presentations to prospects that showcase the services and products of the company
• Work with management and marketing to develop proposals, quotes and respond to public solicitations
• Effectively communicate features and benefits of solutions and manage prospect expectations
• Manage the complexity of IT proposals, contracts, lease agreements and service level agreements
• Maintain in-depth product knowledge of the service offerings of the company
• Provide guidance and team lead activities with other Account Managers
• Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures
• Attend weekly sales meetings and ensure sales opportunities are compliant with company policy
• Develop in-depth knowledge of the service catalog and how it relates to customers' needs
• Document internal processes and procedures related to duties and responsibilities
• Responsible for entering time and expenses in ConnectWise as it occurs
• Understand processes in ConnectWise by completing assigned training materials and blueprints on ConnectWise University

Minimum Qualifications

• High School Diploma, or equivalent combination of education/experience
• A minimum of 5+yrs experience in systems technology sales
• Current and valid US driver's license
• Must pass pre-employment background check and drug test

Knowledge, Skills And Abilities

• Excellent time management, multi-tasking and prioritization skills
• Ability to complete assigned tasks with minimal supervision
• Ability to manage deadlines and have excellent follow-up skills in order to drive tasks to completion
• Must be professional and polished in appearance and be comfortable speaking to Customers, small groups of managers and technical and/or facility personnel
• The ability to interpret blueprints and specifications
• Strong analytical and problem – detail-oriented with problem solving skills, organizational skills, and communication skills
• Exceptional customer service skills

Physical Demands
The physical demands described here are representative of those required to successfully perform the essential functions of this position. While performing the duties of this role, the employee will regularly communicate verbally and in writing, and must be able to see and hear in a typical office setting. The role frequently involves sitting, walking, standing, using hands to handle or feel, and reaching with arms and hands.
Work Environment
This position operates primarily in a professional office environment. It routinely involves the use of standard office equipment such as computers, phones, printers, copiers, and filing systems. Occasional business travel may be required.
Qualification Requirements
To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed represent the knowledge, skills, and abilities necessary for success in the role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
The Cook & Boardman Group is an Equal Opportunity Employer and a VEVRAA Federal Contractor. We are committed to providing equal employment opportunities to all qualified individuals, including minorities, females, protected veterans, and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Job Details

Pay Type Salary

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