Host / Hostess

5 days ago

Nairobi, Nairobi Area, Kenya Peponi's Full time $45,000 - $60,000 per year

About Us

We're building a contemporary Neapolitan-style pizza restaurant in Nairobi with a casual, lively atmosphere and a buzzing bar. At Peponi's, we want every guest to feel at home while enjoying world-class pizza, drinks, and great vibes. We're assembling a team of passionate, energetic, and welcoming people to bring this experience to life.

Role Description – Host / Hostess

This is a full-time, on-site role for a 
Host / Hostess
 at Peponi's located in Nairobi. As the face of the restaurant, you'll set the tone for our guests' experience from the moment they arrive. You'll be responsible for creating a warm and casual welcome, managing reservations and guest flow, and supporting smooth communication between the floor and the bar/kitchen.

Your role isn't just about seating guests – it's about bringing energy, personality, and hospitality to every interaction, making sure everyone feels part of the Peponi's vibe.

Responsibilities

  • Greet guests with warmth, confidence, and enthusiasm, setting the tone for their visit
  • Manage reservations, waiting lists, and guest flow to keep service smooth and efficient
  • Escort guests to tables and ensure they are comfortable and informed about specials or promotions
  • Collaborate closely with servers, bartenders, and chefs to deliver seamless service
  • Handle guest inquiries and feedback with professionalism and positivity
  • Maintain a polished and approachable appearance that reflects Peponi's brand
  • Keep the host stand and entrance area organized, clean, and welcoming

Qualifications

  • Strong communication and interpersonal skills – you're naturally friendly and approachable
  • Previous experience in hospitality, customer service, or a front-of-house role is a plus
  • Ability to thrive in a fast-paced, high-energy environment
  • Excellent organizational skills and attention to detail
  • Confidence in handling reservations and guest interactions, even during busy service
  • A positive, energetic, and casual personality that resonates with the Peponi's atmosphere
  • Flexibility to work evenings, weekends, and holidays as needed

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