Pro Trainer

3 days ago


Nairobi, Nairobi Area, Kenya CCI Global Full time 1,200,000 - 3,600,000 per year

About the Role

We are seeking a dynamic and experienced
Pro Trainer
to join our team. This role is responsible for customizing and delivering high-impact training programs that empower employees from partnering organizations to excel in leadership, emotional intelligence, strategic business acumen, and change management.

As a trusted partner to our clients, you will play a critical role in creating engaging learning experiences, coaching individuals toward their full potential, and ensuring seamless integration of best practices into business operations. This is an exciting opportunity for a passionate facilitator who thrives in client engagement and relationship-building.

Key Responsibilities

Client Engagement

  • Facilitate dynamic training sessions, workshops, and seminars across multiple leadership and business topics.
  • Evaluate training effectiveness through feedback, performance data, and robust evaluation methods.
  • Deliver active, project-based learning experiences tailored to organizational needs.
  • Build and maintain trusted relationships with clients, confidently engaging stakeholders at all levels.
  • Present solutions aligned with client goals, showcasing ROI and organizational impact.

People Development

  • Provide coaching, mentorship, and constructive feedback to learners for their professional growth.
  • Demonstrate gravitas, empathy, and adaptability when engaging with diverse participants.
  • Manage challenging discussions tactfully and maintain an inclusive learning environment.
  • Prepare thoroughly for training delivery, tailoring content to audience needs.
  • Foster continuous improvement in participants while modeling self-reflection and growth.

Process & Risk

  • Manage learner registration, attendance tracking, and reporting.
  • Collect and analyze feedback to improve future sessions in partnership with content teams.
  • Maintain accurate training logs and provide reports on participation and quality.
  • Ensure compliance with training schedules and guidelines.

Financial & Business Impact

  • Align training content with business objectives and client industry needs.
  • Position and communicate training solutions to demonstrate measurable ROI.
  • Identify opportunities for upskilling, cross-selling, and expanding training engagements.
  • Collaborate with IT and content teams to ensure smooth technical and program delivery.

Skills & Competencies

  • Strong facilitation and presentation skills
  • Excellent communication and interpersonal skills
  • High emotional intelligence and situational awareness
  • Strategic thinking and business acumen
  • Time management and organizational skills
  • Creativity and adaptability in training approaches
  • Proficiency in Microsoft Office and Virtual Learning Environments

Qualifications & Experience

  • Bachelor's degree in Business Administration, Organizational Development, or related field.
  • Minimum of
    3 years' experience as a trainer
    with proven success in engaging adult learners.
  • Demonstrated ability to inspire diverse audiences and drive behavioral change.
  • Strong track record in client-facing roles and stakeholder engagement.
  • Professional certifications in training, coaching, or facilitation are an added advantage.
  • Experience with virtual/online training delivery.
  • Ability to work under pressure and adapt to business needs with flexibility.

How to Apply

Interested candidates are invited to submit their CV to

with the subject line:
Pro Trainer Application
.

Application Deadline:
21st September 2025