
E-Commerce Administrative Assistant
2 weeks ago
What You'll Do
- Support account managers with administrative coordination tasks
- Track inventory levels, coordinate restocks, and handle purchase order (PO) processes
- Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP)
- Manage email inboxes, scheduling, and administrative priorities
- Engage with customers and community members via forums, comments, and DMs
- Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.)
- Assist with operational and hands-on tasks requiring strong technical skills
- Maintain accuracy and attention to detail when working with reports and tracking systems
- At least 1 year of online/remote work experience (required)
- Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization)
- Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics not required but preferred
- Excellent written communication skills and strong organizational abilities
- Ability to manage multiple priorities effectively in a fast-paced environment
- Comfortable working with inventory, order management systems, and data reporting platforms
- Bonus points if you have technical experience supporting operational processes or product-based businesses
- A laptop or desktop with at least an i5 processor (or Mac equivalent)
- A reliable internet connection with at least 15 Mbps download/upload speed
- A quiet, dedicated workspace
- 100% remote work — work from anywhere
- Performance reviews and growth opportunities within our team
- Paid time off to support your work-life balance
- Access to learning tools and regular feedback to fuel your career development
- A collaborative and supportive work environment where your contributions truly matter
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