E-Commerce Administrative Assistant

2 weeks ago

Kisumu, Kisumu, Kenya TalentPop App Full time $40,000 - $60,000 per year
TalentPop AppE-Commerce Administrative Assistant

What You'll Do
  • Support account managers with administrative coordination tasks
  • Track inventory levels, coordinate restocks, and handle purchase order (PO) processes
  • Perform data analysis and reporting using Microsoft Excel and Google Sheets (pivot tables, VLOOKUP)
  • Manage email inboxes, scheduling, and administrative priorities
  • Engage with customers and community members via forums, comments, and DMs
  • Extract and organize marketing and ad performance data (Facebook Ads, Google Ads, etc.)
  • Assist with operational and hands-on tasks requiring strong technical skills
  • Maintain accuracy and attention to detail when working with reports and tracking systems

What We're Looking For
  • At least 1 year of online/remote work experience (required)
  • Proficient/advanced in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP, data organization)
  • Experience with Zendesk, Shopify, RLM, Qlik, ClickUp, Asana, and Google Analytics not required but preferred
  • Excellent written communication skills and strong organizational abilities
  • Ability to manage multiple priorities effectively in a fast-paced environment
  • Comfortable working with inventory, order management systems, and data reporting platforms
  • Bonus points if you have technical experience supporting operational processes or product-based businesses

Technical Requirements
  • A laptop or desktop with at least an i5 processor (or Mac equivalent)
  • A reliable internet connection with at least 15 Mbps download/upload speed
  • A quiet, dedicated workspace

What We Offer
  • 100% remote work — work from anywhere
  • Performance reviews and growth opportunities within our team
  • Paid time off to support your work-life balance
  • Access to learning tools and regular feedback to fuel your career development
  • A collaborative and supportive work environment where your contributions truly matter

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