Deputy Country Director – Programs Delivery
6 days ago
Reports to: Country Director
Location: Nairobi, Kenya.
Are you a strategic program leader with a deep understanding of health systems? Do you thrive in a fast paced, mission driven environment? Do you want to play a pivotal role in shaping the future of community health in Kenya?
About Living Goods:
We're on a mission to ensure no woman or child dies from easily preventable diseases. To bring high-quality healthcare door to door, we've partnered with the government to ensure that community health workers (CHWs) have the tools, support, and knowledge they need to save lives. We focus on ensuring CHWs are treated as essential health workers who should be digitized, equipped, supervised, and compensated—so they can make the greatest impact—and harness community-level data to transform health systems. In 2023 we supported over 12,000 CHWs, impacting more than 6 million people across Kenya, Uganda, and Burkina Faso.
The Opportunity:
The Deputy Country Director (DCD) is a critical leadership role at Living Goods Kenya, serving as the strategic and operational lead for field program delivery, implementation excellence, and health systems strengthening. The DCD is responsible for translating strategy into measurable results, fostering high-impact partnerships, and ensuring operational effectiveness and long-term sustainability of Living Goods' model in Kenya. This role requires strong enterprise leadership, a deep understanding of health systems, and the ability to lead change in a dynamic and mission-driven environment.
Roles and Responsibilities:
Strategic Leadership & Organizational Growth
- Partner with the Country and Global Leadership Teams to shape and execute Living Goods Kenya's strategic direction, ensuring alignment with global priorities and national health agendas.
- Provide strategic program leadership given the evolving contexts towards more impactful, cost-effective, scalable, and sustainable approach through government integration and systems strengthening.
- Lead the design and delivery of geographic and operational expansion plans in Kenya, embedding resilience, innovation, and data-driven decision-making into execution.
- Serve as a thought partner and strategic advisor to the Country Director, supporting cross-functional alignment and contributing to overall organizational success.
- Oversee the implementation of high-quality, results-driven programs that meet or exceed health impact KPIs.
- Drive excellence in last-mile service delivery and community health worker performance through effective operational and performance management systems.
- Champion performance improvement, evidence-based learning, and the use of real-time data to inform program delivery and strategic decisions.
- Lead Technical assistance of LG approach driving adoption of Performance optimization best practices and producing results – Target setting & KPI, Supervision excellence, dashboards.
- Cultivate and manage strategic relationships with national and county governments, implementing partners, funders, and regulatory/policy institutions.
- Represent Living Goods at key national and global fora, promoting the organization's thought leadership in community health, digital innovation, and performance improvements.
- Collaborate with the Country and Global Business Development teams to deepen donor relationships and identify new funding opportunities.
- Lead program design and performance reporting in proposal development and donor engagement respectively.
- Lead and inspire a high-performing Programs Delivery team, promoting a culture of accountability, innovation, inclusion, and results.
- Build internal leadership capacity through succession planning, coaching, and talent development to ensure long-term organizational resilience.
Academic & Professional Qualifications
- Master's degree in Public Health, Business Administration, Health Systems, or a related field.
- Bachelor's degree in Public Health, Development, or a related discipline.
- Relevant certifications in project management, public sector leadership, or health systems strengthening are an added advantage.
- At least 12 years of progressive experience in program management, health systems, or operations, including 5 years in a senior leadership role within a dynamic, multi-stakeholder environment.
- Proven success in designing and leading large-scale public health or development programs, preferably with experience in government engagement and systems integration.
- Experience working with donors, implementing partners, and government agencies in the health or development sector.
- Strategic Acumen: Strong ability to translate long-term vision into actionable plans and guide teams through complex, evolving environments.
- Health Systems Knowledge: Deep understanding of community health, government systems, and national policy frameworks related to health and development.
- Operational Excellence: Demonstrated experience in managing large field operations and driving performance at scale.
- Enterprise Leadership: Inspires cross-functional teams, builds consensus, and operates with integrity, accountability, and an enterprise mindset.
- Political Savvy & Influence: Able to navigate complex stakeholder environments and influence high-level decisions across multiple layers of government and civil society.
- Results-Oriented: Strong commitment to achieving measurable impact, with a keen eye for data-driven decision-making and innovation.
- Change Leadership: Proactive in leading organizational change and embedding resilience, agility, and inclusion into systems and teams.
Competitive Salary Package with Annual Review: We offer a competitive salary package with annual reviews to ensure that our employees are fairly compensated for their contributions.
Comprehensive Retirement Benefits: Living Goods provides pension schemes to help you plan for and secure your future, ensuring financial stability in your retirement years.
Private Medical Cover: You have the option to opt-in to a Private Medical Insurance scheme, providing thorough medical coverage and confidence in your health and well-being.
Life Assurance: We provide life assurance to give you peace of mind and protect your loved ones in case of the unexpected.
Parental Leave: Living Goods offers competitive parental leave schemes, ensuring you can spend quality time with your new bundle of joy. We offer 4 months of fully paid maternity leave and 4 weeks of paternity leave.
Annual Leave: Living Goods team members are eligible for 25 working days of paid annual leave.
Education Support: We support your continuous learning and development with education support to help you advance in your career.
Healthy Snacks and Fruits: Fruits are offered daily in the office to promote a healthy lifestyle and boost productivity.
Flexible Working Arrangements: Living Goods is a hybrid organization, offering flexibility for you to work where you need to be most productive.
Additional Perks: In addition to the above benefits, you will find a range of secondary perks depending on your location, to help you thrive at Living Goods.
Living Goods is an equal - opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation, or disability.
Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we'll request consent to complete a background check, which is part of our hiring process.
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