Junior IT Officer
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Job Title: Junior
IT Officer
Employment Terms: Contract Availability: Immediately
Location: Nairobi
Our
client, a leading organization in the oil and gas sector based in Nairobi,
seeks to onboard a Junior IT Officer to provide technical and
operational support by assisting with hardware and software troubleshooting,
supporting IT systems and users, maintaining accurate IT records, and assisting
with the implementation and maintenance of technology solutions to ensure
reliable IT operations and effective user support across the organization.
KEY RESPONSIBILITIES |
· IT Support &
Troubleshooting
Provide first-line technical support to employees, diagnose and resolve
hardware, software, network and user-access issues, and escalate complex
incidents where necessary.
· Systems & Network
Administration
Support the day-to-day administration of computers, network infrastructure,
user accounts, Microsoft 365/Google Workspace and other business applications,
ensuring reliable system availability.
· IT Asset & User
Management
Maintain accurate IT asset and equipment registers, support device
configuration and deployment, manage user onboarding/offboarding, and ensure
appropriate access rights are maintained.
· Cybersecurity, Backup
& Data Protection
Implement routine security controls, software updates, antivirus protection,
backups and access-management procedures while supporting compliance with
organizational IT and data-protection requirements.
· IT Operations,
Monitoring & Documentation
Monitor IT systems, maintain service and incident records, document recurring
technical issues and solutions, prepare basic IT reports, and identify
opportunities to improve technology reliability and user productivity.
Requirements
QUALIFICATIONS AND
EXPERIENCE |
· MUST have
attained KCSE grade B+ and above.
· Bachelor’s
degree in Information Technology, Computer Science, or a related field.
· 1–3
years of relevant work experience; fresh graduates are encouraged to apply.
· Good
understanding of IT systems, applications and basic troubleshooting.
· Strong
analytical, communication and problem-solving skills.
· Willingness
to learn and work in a team environment.
SKILLS AND
COMPETENCIES |
· IT
troubleshooting & technical support
· Analytical
& problem-solving skills
· Systems
& technology awareness
· Communication
& teamwork
· Adaptability
& willingness to learn
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