Jobs: responsable call center

Job Overview Our client in the microfinance is looking for a skilled call center representative. The call center representative is responsible for managing inbound and outbound communication with customers across phone, email, and chat channels. This role ensures customer satisfaction by addressing inquiries, resolving complaints, logging interactions, and...

This opportunity isstrictly for professionals with proven experience as Call Center Supervisors. If you have successfully led teams in customer service environments and ensured operational excellence, we want to meet you.Key Responsibilities:Lead, coach, and supervise call center agentsMonitor KPIs and ensure service quality standards are metProvide training...

Job Summary We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule. Learn what we do and why work for us by clicking here Key Responsibilities - Maintain a schedule while...

Job Overview<\/span><\/u><\/b><\/span><\/div><\/span><\/div>Our client in the microfinance is looking for a skilled call center representative. The call center representative is responsible for managing inbound and outbound communication with customers across phone, email, and chat channels. This role ensures...

About VIZX Global VIZX Global is a rapidly growing BPO and RPO firm on a mission to connect global enterprises with Africa’s top talent. We provide outsourcing solutions in staffing, recruitment, back-office support, payroll, and contact center operations for clients across the USA, Europe, and Africa. We believe Africa, especially Kenya, is the next...

Job Summary<\/b><\/div>We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule.<\/div><\/div>Learn what we do and why work for us by clicking...

Job Title: Customer Service Executive – French SpeakingCompany: CCSA AfricaLocation: Nairobi, Kenya (On-site / Hybrid)Language Requirement: Native or near-native French+ strong EnglishDepartment: Customer Experience (CX)About CCSA AfricaCall Center Solutions Africa (CCSA) is a fast-growing customer experience and sales outsourcing company supporting...

Job Title: Customer Service Executive – Danish SpeakingCompany: CCSA AfricaLocation: Nairobi, Kenya (On-site / Hybrid)Language Requirement: Native or near-native Danish + strong EnglishDepartment: Customer Experience (CX)About CCSA AfricaCall Center Solutions Africa (CCSA) is a fast-growing customer experience and sales outsourcing company supporting...

About Unifi Unifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and South Africa. Unifi delivers personal lending products through branch, mobile phone and online channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.The RoleWe are...

About UnifiUnifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and SouthAfrica. Unifi delivers personal lending products through branch, mobile phone and online channels. Thecompany is well supported by strong shareholders and a board of directors with vast experience inentrepreneurship and lending.The RoleWe are looking...

About UnifiUnifi is a fast-growing finance and technology company operating in Kenya, Zambia, Uganda and SouthAfrica. Unifi delivers personal lending products through branch, mobile phone and online channels. Thecompany is well supported by strong shareholders and a board of directors with vast experience inentrepreneurship and lending.The RoleWe are looking...

Job Title:Customer Service Executive – French SpeakingCompany:CCSA AfricaLocation:Nairobi, Kenya (On-site / Hybrid)Language Requirement:Native or near-native French+ strong EnglishDepartment:Customer Experience (CX)About CCSA AfricaCall Center Solutions Africa (CCSA) is a fast-growing customer experience and sales outsourcing company supporting clients...

Job Title:Customer Service Executive – Danish SpeakingCompany:CCSA AfricaLocation:Nairobi, Kenya (On-site / Hybrid)Language Requirement:Native or near-native Danish + strong EnglishDepartment:Customer Experience (CX)About CCSA AfricaCall Center Solutions Africa (CCSA) is a fast-growing customer experience and sales outsourcing company supporting clients...

Ideon ltd is a fast growing innovative company, providing excellent customer service and telesales services to its clients is seeking  to hire vibrant and persuasive part time call center agents(5 p.m. \- 9 p.m.) who will be responsible for delivering the overall revenue and customer growth...

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and...

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and...

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.ResponsibilitiesCall...

Join Our Winning TeamAre you hungry for success? Do you thrive in a fast-paced environment where hard work and hustle are rewarded? If you're self-motivated, ready to win, and looking for a career with unlimited growth potential, we want YOU on our team At Home Genius Exteriors, we don't just hire employees – we build champions. Our Inside Sales Reps are...

DescriptionThe Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational...

The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.Responsibilities Call...