Jobs: contact center agent


  • Nairobi, , Kenya Techno Brain Group Full time

    Position Overview We are seeking a skilled and enthusiastic Contact center Trainer to join our team. The Contact center Trainer will be responsible for designing, developing, and delivering comprehensive training programs for our call center agents. The ideal candidate should possess excellent communication and presentation skills, strong knowledge of call...


  • Nairobi, Nairobi Area, Kenya Sauti Contact Center Full time

    Job Summary We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule. Learn what we do and why work for us by clicking here Key Responsibilities - Maintain a schedule while...


  • Nairobi, Nairobi, Kenya Techno Brain Group Full time

    Position Overview<\/span><\/span><\/span><\/b><\/p> <\/span><\/span><\/b><\/p>We are seeking a skilled and enthusiastic Contact center Trainer to join our team. The Contact center Trainer will be responsible for designing, developing, and delivering comprehensive training programs for our call center...


  • Nairobi, Kenya Sauti Contact Center Full time

    Job Summary<\/b><\/div>We are seeking dedicated Call Agents to join our team.  As a Call Agent, you will make calls on behalf of our clients. This role requires excellent communication skills, a quiet work environment, and the ability to adhere to a strict schedule.<\/div><\/div>Learn what we do and why work for us by clicking...


  • Nairobi, Kenya Sauti Contact Center Full time

    Unpaid Internship (with potential for paid employment after 3 months)<\/div><\/div>About Us:<\/b><\/div>Sauti Contact Center provides exceptional call center services to our clients, ensuring seamless communication and top -notch customer experiences. We pride ourselves on our commitment to excellence and innovation in the...


  • Nairobi, Nairobi Area, Kenya Sun King Full time

    Contact Center Quality Assurance & Learning Assessor - Clean CookingDepartment: EasyBuy Program ManagementEmployment Type: Permanent - Full TimeLocation: KenyaDescription Location: KenyaAbout the role:We are looking for a Quality Assurance & Learning Assessor for our clean cooking business arm who will work closely with the customer service...

  • Level One

    2 weeks ago


    Nairobi, Kenya Sauti Contact Center Full time

    About Sauti Contact Center:<\/b> <\/div><\/div>At Sauti Contact Center, we pride ourselves on delivering exceptional customer experiences and technical solutions. As we continue to grow, we are seeking a dedicated and skilled Level 1 Technical Support Specialist to join our dynamic team.<\/div><\/div>Position...


  • Nzalae/ Nzawa locations, Kitui County, Kenya U.S. Department of Veterans Affairs Full time

    SummaryThe scope of the Health Eligibility Center (HEC) - Enrollment Case Management expanded to include support of the veterans' healthcare enrollment system. This support entails assessing and verifying veterans' eligibility status - processing enrollment applications and supporting the Enrollment Case Management - HEC Management.QualificationsTo qualify...


  • Nairobi, Nairobi Area, Kenya Halisilabs Limited Full time

    Outbound Telesales Agent (Commission-Focused)About HalisiHalisi is a fast-growing e-commerce company selling high-quality dietary supplements across Africa.The RoleWe're hiring confident, results-driven telesales agents to convert warm leads into successful orders. This role suits sales professionals who prefer performance-based earnings over a fixed...


  • Tatu City, Kenya Tatu City Full time

    The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.ResponsibilitiesCall...


  • Nzalae/ Nzawa locations, Kenya U.S. Department of Veterans Affairs Full time

    SummaryThese positions are in Pharmacy Customer Care (PCC) within the Department of Veterans Affairs. These positions will be located in Waco - TX; Topeka - KS and Fort Riley - KS. The primary purpose of the position is to resolve issues and concerns of veterans - veteran family members and/or legal representatives - the public - and VA employees concerning...


  • Tatu City, Kiambu County, Kenya Tatu City Full time

    DescriptionThe Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational...


  • Tatu City, Kenya Tatu City Full time

    The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.Responsibilities Call...


  • Tatu City, Kenya Tatu City Full time

    The Reservations Center Manager is responsible for leading the call center team to deliver exceptional customer service, meet performance goals, and foster a culture of continuous improvement. This role oversees supervisors and agents, ensuring service standards are met while supporting employee development and operational efficiency.ResponsibilitiesCall...

  • Call Center Agents

    2 weeks ago


    Nairobi, Nairobi, Kenya Ideon Part time

    Ideon ltd is a fast growing innovative company, providing excellent customer service and telesales services to its clients is seeking  to hire vibrant and persuasive part time call center agents(5 p.m. \- 9 p.m.) who will be responsible for delivering the overall revenue and customer growth...


  • Nairobi, Nairobi Area, Kenya Solvo Global Careers Full time

    This opportunity isstrictly for professionals with proven experience as Call Center Supervisors. If you have successfully led teams in customer service environments and ensured operational excellence, we want to meet you.Key Responsibilities:Lead, coach, and supervise call center agentsMonitor KPIs and ensure service quality standards are metProvide training...

  • Cargo Agent

    1 week ago


    Nzalae/ Nzawa locations, Kenya 1Aviation Groundhandling Services, Corp. Full time

    DepartmentCargoEmployee TypeProbationary For Pooling: Cargo Agent – Cubao, Quezon City | Build Your Aviation Career with 1Aviation Looking for a rewarding job in the aviation and logistics industry? Start your career as a Cargo Agent with 1Aviation in Cubao, Quezon City, and be part of a dynamic, fast-paced airport operations team committed to excellence,...

  • Cargo Agent

    1 week ago


    Nzalae/ Nzawa locations, Kenya 1Aviation Groundhandling Services, Corp. Full time

    DepartmentCargoEmployee TypeProbationary For Pooling: Cargo Agent – Quezon City (Manila) | Build Your Aviation Career with 1Aviation Looking for a rewarding job in the aviation and logistics industry? Start your career as a Cargo Agent with 1Aviation in Pasay and be part of a dynamic, fast-paced airport operations team committed to excellence, safety, and...


  • Nairobi, Kenya Sauti Contact Center Full time

    Job Description:<\/span><\/p><\/div>Sauti Contact Center, a dynamic customer care and customer support platform, is seeking talented individuals with a passion for writing and blogging. As an Online Writer and Blogger, you will play a crucial role in creating engaging and informative content for our audience. Academic writing experience is...

  • Cargo Agent

    2 weeks ago


    Nzalae/ Nzawa locations, Kitui County, Kenya 1Aviation Groundhandling Services, Corp. Full time

    DepartmentCargoEmployee TypeProbationary For Pooling: Cargo Agent – Cubao, Quezon City | Build Your Aviation Career with 1AviationLooking for a rewarding job in the aviation and logistics industry? Start your career as a Cargo Agent with 1Aviation in Cubao, Quezon City, and be part of a dynamic, fast-paced airport operations team committed to excellence,...