Jobs: responsable service desk


  • Nzalae/ Nzawa locations, Kitui County, Kenya Parkar Full time

    Job Title:Senior IT Service Desk ManagerLocation:Remote (Occasional travel to Charlottesville, VA or Stuart, FL)Employment Type:Long-Term ContractAbout The RoleConcept is that this person has to watch over the desk- Helping to provision users – login issues – Desktop issues - onboarding – reporting provided L1 support structure – talking to business...


  • Njoro ward, Kenya Robotron Datenbank-Software GmbH Full time

    StandortDresdenJobkategorieIT-ServiceFachgebietIT-SupportGeschäftsbereichITKKarrierelevelProfessionalYoung ProfessionalZeitmodellVollzeitVertragunbefristetPDF zum DownloadDas erwartet dichAllgemeine Aufgaben Im Service DeskTeilnahme am Telefon-Hotline-Dienst gemäß DienstplanregelungKlassifizieren und Qualifizieren eingehender Störungen und...


  • Njoro ward, Kenya Robotron Datenbank-Software GmbH Full time

    StandortDresdenJobkategorieIT-ServiceFachgebietIT-SupportGeschäftsbereichITKKarrierelevelProfessionalYoung ProfessionalZeitmodellVollzeitVertragunbefristetPDF zum DownloadDas erwartet dichAllgemeine Aufgaben Im Service DeskTeilnahme am Telefon-Hotline-Dienst gemäß DienstplanregelungKlassifizieren und Qualifizieren eingehender Störungen und...


  • Site And Service, Nakuru, Kenya Robotron Datenbank-Software GmbH Full time

    StandortDresdenJobkategorieIT-ServiceFachgebietIT-SupportGeschäftsbereichITKKarrierelevelProfessionalYoung ProfessionalZeitmodellVollzeitVertragunbefristetPDF zum DownloadDas erwartet dichAllgemeine Aufgaben Im Service DeskTeilnahme am Telefon-Hotline-Dienst gemäß DienstplanregelungKlassifizieren und Qualifizieren eingehender Störungen und...


  • Nairobi, Nairobi, Kenya Penda Health Full time

    About UsPenda Health is an award-winning, innovative healthcare company dedicated to delivering high-quality, compassionate, and trustworthy care to every patient we serve. Our vision is for everyone in Africa to have healthcare they can trust — care that is accessible, reliable, and centered on people. Today, our team of 500+ passionate professionals...

  • Business Desk Analyst

    2 weeks ago


    Nairobi, Nairobi Area, Kenya CDL Full time

    Using MAL's internal CRM system, manage technical and Service Support escalations from all service touch points (Branch, Call Centre, Social Media, Agencies, Field service, Anti -piracy team, Service Desk etc.)Activate or deactivate customers' satellite services upon request.Prioritizing and handling escalations as received from different customer touch...


  • Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time

    Using MAL's internal CRM system, manage technical and Service Support escalations from all service touch points (Branch, Call Centre, Social Media, Agencies, Field service, Anti-piracy team, Service Desk etc.) Activate or deactivate customers' satellite services upon request. Prioritizing and handling escalations as received from different customer...

  • Business Desk Analyst

    2 weeks ago


    Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time

    Using MAL's internal CRM system, manage technical and Service Support escalations from all service touch points (Branch, Call Centre, Social Media, Agencies, Field service, Anti-piracy team, Service Desk etc.) Activate or deactivate customers' satellite services upon request. Prioritizing and handling escalations as received from different customer touch...

  • Business Desk Analyst

    2 weeks ago


    Nairobi, Nairobi City, Kenya CDL Full time

    Using MAL’s internal CRM system, manage technical and Service Support escalations from all <\/span>service touch points (Branch, Call Centre, Social Media, Agencies, Field service, Anti -piracy team, Service Desk etc.)<\/li>Activate or deactivate customers’ satellite services upon request.<\/span><\/li>Prioritizing and handling...


  • Nairobi, Nairobi Area, Kenya Spritz Hair Studio Full time

    Spritz is one the top leading hair salons in Nairobi, Kenya catering to a vast number of clients with an average traffic of 60-90 clients daily. Founded in 2019, we started as a natural hair based salon but have since advanced to catering to clients with different hair needs. We offer top notch natural hair, color, texlux , braiding and nail services and we...


  • Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time

    Reporting To: Travel Manager Purpose of the Role The Hotel Desk Cordinator is responsible for professionally managing and delivering high-quality, cost-effective, and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels, coordinating accurate bookings, ensuring service excellence, and...


  • Nairobi, Nairobi Area, Kenya Career Directions Limited (CDL) Full time

    Reporting To: Travel ManagerPurpose of the Role The Hotel Desk Cordinator is responsible for professionally managing and delivering high-quality, cost-effective, and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels, coordinating accurate bookings,ensuring service excellence, and strengthening supplier...


  • Nairobi, Nairobi Area, Kenya CMA CGM Full time

    Job description:The Service Delivery Manager is charged with the responsibility of delivering high quality customer care service to the customers. These services are provided by the back office teams and include: documentation, D&D desk, and the agency counter. As part of driving for process improvement, the Service Delivery Manager is expected to work...


  • Nairobi, Nairobi City, Kenya CDL Full time

    Reporting To<\/b>: Travel Manager<\/p>Purpose of the Role<\/b> <\/p>The Hotel Desk Cordinator is responsible for professionally managing and delivering high -quality, cost -effective, and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels, coordinating accurate...


  • Thitani location, Kitui County, Kenya National Park Service Full time

    SummaryThis announcement is for the Visitor Services Assistant, to clear ICTAP/CTAP priority lists. It is only open to current surplus and current or former displaced Federal individuals who have special priority selection rights under the ICTAP/CTAP.National Park Service-wide (location negotiable). To see available parks and duty locations, please visit...


  • Thitani location, Kenya National Park Service Full time

    SummaryThis announcement is for the Visitor Services Assistant, to clear ICTAP/CTAP priority lists. It is only open to current surplus and current or former displaced Federal individuals who have special priority selection rights under the ICTAP/CTAP.National Park Service-wide (location negotiable). To see available parks and duty locations, please visit...


  • Nairobi, Nairobi City, Kenya CDL Full time

    Reporting To<\/b>: Travel Manager<\/p>Purpose of the Role<\/b> <\/p>The Hotel Desk Cordinator is responsible for professionally managing and delivering high -quality, cost -effective, and seamless hotel accommodation solutions for corporate clients by negotiating competitive rates with hotels, coordinating accurate...


  • Nairobi, Nairobi Area, Kenya KEDA (COTE D'IVOIRE) CERAMICS Full time

    Main ResponsibilitiesEnsure the operational and commercial management of the storeSupervise the sales and stock teamsImplement and monitor internal proceduresManage sales performance (revenue, margins, inventory)Ensure quality customer service and adherence to brand standardsParticipate in the creation and opening of new stores (if applicable)Provide regular...


  • Nairobi, Nairobi Area, Kenya KEDA (COTE D'IVOIRE) CERAMICS Full time

    Main ResponsibilitiesEnsure the operational and commercial management of the storeSupervise the sales and stock teamsImplement and monitor internal proceduresManage sales performance (revenue, margins, inventory)Ensure quality customer service and adherence to brand standardsParticipate in the creation and opening of new stores (if applicable)Provide regular...


  • Nairobi County, Kenya Teleperformance Full time

    RFP/RFI Response Management• Serve as primary author and content coordinator for RFP and RFI responses across all key functions and stakeholder relevant to the proposal• Conduct thorough analysis of RFP requirements, evaluation criteria, and client priorities to develop tailored response strategies that maximize win probability• Develop response...