Commercial Manager

3 weeks ago

Nairobi, Kenya Kenya Airways Full time

ABOUT THE COMPANY

Kenya Airways is the Africa's Leading Airline-Business in the World.

JOB SUMMARY

Qualification (Minimum)  University graduate in a relevant field of study.Minimum of 5 years airline experience in sales and marketing of which 2 must be at a senior sales level.            Ability to lead and motivate a team.Strong analytical skills.Good negotiator and ability to influence.Proficiency in a foreign language will be an added advantage.Cost conscious.An entrepreneurial mindset

RESPONSIBILITIES

To drive the sales and commercial action plan for the country/territory to deliver the budgeted objectives.To drive the revenue through key trade channels such as consolidator, OTA, SMA channel.To drive the revenue through direct kq.com channel.To drive relevant Sales strategies to deliver revenues and market share from TMC and Corporate Segments, develop new Corp sales leads.To drive government segment sales.Adapting the new sales environment in China, to develop the new distribution channel including social media platform, livestream sales platform, OTA direct sales platform etc.To drive leisure group and FIT sales.To manage and drive full value from Global Corporate accounts.To pursue and promote Kenya Airways MICE product to ensure maximum revenue value.To monitor and recommend pricing levels in the country to maximize yield and revenues.To identify new sales opportunities and take steps to implement them for new revenue streams.Develop and service trade partners to maximize loyalty and revenue generation.Ensure that the team adapts quickly to market changes and opportunities.To be the principal administrator for Kenya Airways in the country/territory representing Kenya Airways on all fronts while safeguarding KQ’s interests.Coordinate efforts with Field Pricer, Ground Services team and Cargo team to deliver optimal route level financial results.Drive customer focused philosophies throughout the organization to maximize customer loyalty.To achieve the new Asante Reward recruitment target.Accountable for Customer satisfaction and experience (all segments).Champion innovation and change to meet customer needs and drive commercial objectives.Ensure effective relations with stakeholders: staff representatives, local authorities.Own and drive performance management by establishing clear KPIs coupled with regular performance reviews.Steer staff development and optimal training to reach maximum levels of quality and productivity.Execute HR Management in line with the HR Policies and Procedures, local labor laws and CBA provisions where applicable.To smartly utilize sales budget and tools, effectively do cost control.Regular team coaching, to offer effective support to the sales team.

REQUIRED SKILLS

Data models and architectures, Database query languages (SQL, others), Data mining, Data analysis

REQUIRED EDUCATION

Bachelor's degree

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