Digital Sales Officers at Jubilee Insurance
1 month ago
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
Job Ref. No: JHIL079
Role Purpose
Handle leads generated from various sources, such as Direct Sales, Refer-a-Friend campaigns, Lead generators, social media, website, and other marketing campaigns. The Digital Sales Officer will contact clients, provide after-sale services, and ensure customer satisfaction through prompt and accurate responses to inquiries.
Main Responsibilities
Contacting Clients:
Initiate outbound calls, emails, and messages to potential customers who have shown interest in our health insurance products.
Engage in meaningful conversations, provide product information, and address any queries or concerns they may have.
After-Sale Services:
Support existing customers by assisting with policy renewals, answering questions about coverage and benefits, and addressing any post-sale inquiries.
Ensure a high level of customer satisfaction and retention.
Handle Incoming Customer Interactions:
Manage incoming customer interactions through direct channels, including phone calls, emails, and chat platforms.
Provide prompt and accurate responses to inquiries, resolve customer issues, and assist with product or service-related queries.
Documentation:
Maintain accurate records of customer interactions, including inquiries, complaints, and resolutions.
Document customer feedback, trends, and suggestions for continuous improvement.
Ensure proper recording and organization of customer data in compliance with data protection regulations.
Compliance:
Adhere to regulatory requirements, industry standards, and organizational policies during customer interactions and data handling.
Maintain customer privacy and confidentiality while ensuring compliance with data protection regulations.
Requirements
Key Competencies
Excellent communication, presentation, and writing skills.
Strong analytical skills and experience generating reports to show campaign results.
Performance reporting and management
Intelligence and Business Development skills
Customer Service
Qualifications
Bachelor’s degree in marketing, business, or related field
Relevant Experience
6 months of experience in a sales role with a proven track record of meeting/exceeding quotas
-
Digital Sales Strategist at Jubilee Insurance
1 month ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The job holder will be...
-
Digital Sales Officers at Jubilee Insurance
1 month ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL079 Role Purpose Handle...
-
Marketing Officer at Jubilee Insurance
1 month ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL114 Role Purpose The...
-
Regional Bancassurance Sales Managers
4 weeks ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107...
-
Regional Bancassurance Sales Managers
3 weeks ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 (Re-advertised) Role...
-
Digital Sales Strategist at
1 month ago
Nairobi, Nairobi Area, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Role PurposeThe job holder will be responsible...
-
Digital Sales Officers at
1 month ago
Nairobi, Nairobi Area, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job RefNo:JHIL079Role PurposeHandle leads...
-
Regional Bancassurance Managers
1 month ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL107 Role Purpose The...
-
Head – Agency Training at Jubilee Insurance
1 month ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The role holder will be...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL207 Role...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL207 Role...
-
Head – Agency Training at Jubilee Insurance
1 month ago
Nairobi, Nairobi Area, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Role PurposeThe role holder will be...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL115 Role Purpose The...
-
Finance Intern at Jubilee Insurance
3 weeks ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL212 Role Purpose The...
-
Finance Intern at Jubilee Insurance
1 week ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JHL023 Role Purpose The...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL111 Role Purpose The...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Role Purpose The job holder will be...
-
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL209 Role Purpose The...
-
Human Resource Intern at Jubilee Insurance
3 weeks ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No. JLIL210 Role Purpose The...
-
Actuarial Analyst
4 weeks ago
Nairobi, Kenya Jubilee Insurance Full timeJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL112 Role Purpose The...
