Bar Supervisor

Found in: beBee S KE - 1 month ago

Nairobi, Kenya Accor Full time

Job Description

  • To ensure that all responsible service of alcohol procedures are practiced at all times 
  • Greets guests and escorts them to tables
  • Trains and monitors Food and Beverage Attendants and ensures service standards are met
  • Ensures accurate recording and verification of Team Members time records
  • Supervises all Team Members in all aspects of the daily operation of the outlet, providing the necessary assistance where required
  • Ensures that approved service sequences and standards are established and maintained at all times
  • Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
  • Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
  • Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
  • Promptly reports any maintenance work required to the Manager and or maintenance department
  • Maintains all outlet stock levels
  • Completes the Restaurant daily log book
  • Develops training plans and conducts on and off the job training sessions for all outlet Team Members
  • Attends all scheduled food and beverage and other relevant meetings when required
  • Monitors outlets manpower, payroll budget, control costs and maximise profitability
  • Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
  • Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
  • Handles all guest complaints immediately, courteously and satisfactorily
  • Greet all guests and escort them to their allocated tables when possible

Qualifications

  • At least 1 year experience in a similar role in a 4* or 5* star
  • Diploma in Food & Beverage or related field
  • Professional mixologist is an added advantage

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