Unit Supervisor – Hospitality at Corporate Staffing

Found in: beBee S KE - 3 weeks ago

Nairobi, Kenya Corporate Staffing Full time

Corporate Staffing Services is a leading recruitment agency in Kenya providing complete recruitment services. In the last ten years we have been partners to local and foreign businesses looking to hire Kenyan professionals. We have recruited for diverse clients in different sectors and industries.
Summary


Our client in the hospitality industry is seeking to hire a Unit Supervisor who will be in charge of all waiters/ress, casual waiters/ress, and trainee waiters working within his/her section and inspecting food before it goes to the guest and ensuring it is of the right quality and quantity.
Responsibilities

In charge of the respective department, he/she is placed under.
Oversee the smooth running of the Bar, the Restaurant, and all other Food and Beverage outlets.
Welcoming guests warmly and ensuring their comfort in all the food and beverage outlets.
Budgets and plans for all the departments under him/her.
Manages all staff working under him/her to ensure top-class service and proper execution of duties at all times.
Helps in menu planning and development in conjunction with the Chef and the Food and beverage Manager.
Comes up with ways of promoting sales and maintaining profits.
Training of waiters in computerized point of sale system, wine and bar knowledge, food and menu knowledge, and world-class service techniques.
Tasking staff working under him by coming up with the outlet’s opening and closing duties and distributing each among staff.
In charge of all restaurant, bar, and conference hall inventory including chairs, tables, cutlery, crockery, and crystals.
Recommends staffing requirements in the Restaurant and bar.
Ensures the restaurant is clean at all times including all the windows, wall hangings, and drinks cabinet.
Arranges and hold briefings on a daily basis before service.
Ensures the safety and proper use of all the equipment within the restaurant including Television sets, fridges, computers, and all other electronics
Responsible for all restaurant keys and restaurant safety.
Reports any repairs to the management for necessary action.
Takes charge of planning & execution of all events (indoor and outdoor) within the UN complex.
Ensure stock-taking (Food and beverage) is undertaken promptly according to the set rules and regulations and the respective reports are shared with management team members.
Ensure proper inventory records are kept and the weekly reports are shared with management team members.
Ensure revenue generated is collected and banked appropriately.
Ensure controls in the F & B department are adhered to by all the staff.
Performs any other duties as may be required by management or superiors.

Qualifications:

Diploma/Degree in Food and Beverage service and sales or Service Advanced from a recognized institution.
Minimum of 2 years of work experience at the supervisory level in a 3 or 4-star hotel.
Must have experience as a waiter or barman.
Good computer skills.
Passion for customer service and staff motivation.
Positive attitude has a team spirit, and is highly flexible.
A high degree of honesty and Integrity.
Good analytical skills.
Good knowledge of all types of drinks and cocktail mixology.
Able to work efficiently under pressure.
Ability to make decisions.
Positive attitude and ability to take criticism.
Highly dependable.
Ability to train and motivate his/her team members.

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