Hotel Operations Supervisor

Found in: beBee S KE - 3 weeks ago

Nairobi, Kenya Ital Global Limited Full time

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.

Our Client is looking for an aggressive and ambitious Hotel Supervisor to handle various functions.
About the Client:
An established and busy 3 star Hotel that offers High quality range of services  such as  Accommodation , an on-site restaurant and Conference/ Workshop facilities ideal for business travelers , organization and local Community .
Qualifications and Requirements

Minimum of a Bachelor's degree in Business Administration or related field.
Proven experience in a supervisory role within the hospitality industry, preferably in a 3-star hotel.
Strong understanding of hotel operations, including front office, housekeeping, and food service.
Excellent communication and interpersonal skills.
Proficient in using hotel management software and Microsoft Office.

Competencies and Skills required:

Ability to lead and motivate a diverse team.
Strong analytical and problem-solving skills.
Commitment to providing excellent customer service.
Attention to detail
Effective prioritization and time management skills.
Ability to adapt to changing circumstances and handle pressure.
Understanding of budgeting and financial management.
Multitasking skills
Skill in resolving conflicts and addressing issues promptly.
Ability to work collaboratively with different departments to achieve common goals.

Key Responsibilities and Duties

Supervise and coordinate the activities of hotel staff, ensuring optimal performance and adherence to policies.
Oversee the delivery of exceptional customer service to guests, handling and resolving guest complaints or issues effectively.
Manage day-to-day hotel operations, including check-ins, check-outs, and room assignments to ensure a smooth and efficient workflow.
Provide training and development opportunities to hotel staff, ensuring they are well-equipped to meet the needs of the guests and maintain high standards.
Monitor and manage hotel inventory, including room supplies, ensuring adequate stock levels and minimizing wastage.
Conduct regular inspections to ensure that cleanliness, hygiene, and overall quality standards are maintained throughout the hotel.
Assist in budgeting and financial planning, ensuring cost-effectiveness and adherence to financial targets.
Implement and enforce security and safety protocols to protect guests, staff, and hotel property.
Foster positive relationships with guests, anticipate their needs, and actively seek feedback to enhance overall guest satisfaction.
Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless coordination and communication.

  • Supervisor at Reputable Hotel

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Reputable Hotel Full time

    SUPERVISOR Required by a medium sized hotel establishment in Nanyuki Secondary school education or higher Trained in recognized institution Able to supervisor and manage all hotel and restaurant activities without supervision Ready to start work immediately Competitive salary dependent on qualification and experience

  • Hotel Operations Supervisor

    Found in: beBee jobs KE - 3 weeks ago

    Nairobi, Nairobi Area, Kenya Ital Global Limited Full time

    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.Our Client is looking for an...

  • Reservations Supervisor at Radisson Hotel Group

    Found in: beBee S KE - 2 weeks ago

    Nairobi, Kenya Radisson Hotel Group Full time

    Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous...

  • Stewarding Supervisor at Safari Park Hotel

    Found in: beBee S KE - 2 weeks ago

    Nairobi, Kenya Safari Park Hotel Full time

    Safari Park Hotel & Casino, Nairobi's famous resort and Africa's largest and most exciting conference destination. An oasis of tranquility in the heart of Nairobi, the Safari Park Hotel blends stylishly elegant African architecture with supremely luxurious accommodation; sparkling water gardens with an inland beach and beautifully landscaped gardens, with a...

  • Housekeeping Supervisor at Accor

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Housekeeping Supervisor at Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues. Supervise and coach team members’ performance toward achieving exceptional guest service. ...

  • Reservations Supervisor at

    Found in: beBee jobs KE - 2 weeks ago

    Nairobi, Nairobi Area, Kenya Radisson Hotel Group Full time

    Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brandsTASKS, DUTIES AND RESPONSIBILITIESMAXIMISES HOTEL REVENUE AND GUEST SATISFACTIONGreets guests over the phone in a friendly, courteous manner. Records...

  • Hotel Operations Supervisor

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Ital Global Limited Full time

    We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend. Our Client is looking for an...

  • Reservations Agent at Radisson Hotel Group

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Radisson Hotel Group Full time

    Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. TASKS, DUTIES AND RESPONSIBILITIES MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner. Records reservation...

  • Hotel Supervisors

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Brites Management Full time

    Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary RangeKSh 30,000 - KSh 50,000/month Duties and Responsibilities Ensure compliance with health,...

  • Food and Beverage Supervisor at Kempinski Hotels

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Kempinski Hotels Full time

    Kempinski Hotels S.A. is Europe's oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the 'Hotelbetriebs-Aktiengesellschaft'. Summary The overall scope of the job includes supervising the service food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient...

  • Hygiene Supervisor at Fairmont Hotels

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

  • Hotel supervisor at MNC Consulting Group Limited

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya MNC Consulting Group Limited Full time

    MNC Consulting Group Limited services include but not limited to; Accountancy, Audit & Assurance, HR Development, Financial & Investment Advisory, Taxation, Mngmt Consulting. Duties and Responsibilities Leadership and Team Management: Lead, motivate, and inspire a diverse team of hospitality professionals. Foster a positive and collaborative work...

  • Stewarding Supervisor at

    Found in: beBee jobs KE - 3 weeks ago

    Nairobi, Nairobi Area, Kenya Safari Park Hotel Full time

    Safari Park Hotel & Casino, Nairobi's famous resort and Africa's largest and most exciting conference destination. An oasis of tranquility in the heart of Nairobi, the Safari Park Hotel blends stylishly elegant African architecture with supremely luxurious accommodation; sparkling water gardens with an inland beach and beautifully landscaped gardens, with a...

  • Hotel Operations Manager at

    Found in: beBee jobs KE - 7 days ago

    Nairobi, Nairobi Area, Kenya Siaya County Club Full time

    At Siaya County Club, we excel in versatile hospitality, meeting diverse needs with our array of services in food, drinks, accommodation, and conferences. Our focus lies in seamlessly blending business and leisure, offering an environment where productivity meets relaxationDEPARTMENT:MANAGEMENT &ADMINISTRATIONREPORTS TO:DIRECTORRESPONSIBILITIES:Oversee...

  • Food and Beverage Trainee at Kempinski Hotels

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Kempinski Hotels Full time

    Kempinski Hotels S.A. is Europe's oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the 'Hotelbetriebs-Aktiengesellschaft'. Key Responsibilities Under the supervision of the Departmental Trainer and Training Manager, the intern shall learn to:  Be knowledgeable of all services and products...

  • Food and Beverage Trainee at Kempinski Hotels

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Kempinski Hotels Full time

    Kempinski Hotels S.A. is Europe's oldest luxury hotel group. The group now has its head office in Geneva but was founded in Berlin in 1897 as the 'Hotelbetriebs-Aktiengesellschaft'. Summary Reporting to the Training Manager, the trainee will be responsible for learning and familiarizing with various activities and operations within their departments. He/...

  • Cluster Director of Operations at Fairmont Hotels

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. Director of Operations Your leadership as Director of Operations will inspire your team to be brand ambassadors,...

  • Electrician at Fairmont Hotels

    Found in: beBee S KE - 4 weeks ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

  • HVAC & Refrigeration Technician at Fairmont Hotels & Resorts

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

  • HVAC & Refrigeration Technician at Fairmont Hotels & Resorts

    Found in: beBee S KE - 3 weeks ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...