Global Markets Sales Dealer at Absa Bank Limited
4 weeks ago
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance
Key accountabilities/Deliverables/Outcomes
Markets Sales Dealing
Under the guidance of the Head, Global Market Sales-RBB actively participating in the implementation of the Market Sales Strategy in line with the Absa Market Sales Strategy and Country sales requirements.
Acting as the primary point of contact for both internal (Commercial, Business & Consumer Banking) and external Market Sales clients, while ensuring regular face-to-face engagement with the respective teams to promote teamwork.
Manage one’s client portfolio, to include:
Daily contact with clients who have completed the Terms of Business (TOB)
Regular face-to-face interaction with clients in one’s portfolio.
Regular contact with principal Relationship Managers
Managing Consumer and Business Banking Segment portfolio to generate strong growth and sustainable returns over the business cycle with special focus on Customer Service and Financial Performance
Assisting the Head of Market sales - RBB in achieving strategic and tactical objectives
Reporting
Providing periodic reporting on client growth, volume, and profitability in one’s own portfolio.
Periodically providing detailed Management Information on the composition, performance, and profitability of the client portfolios.
Ad-hoc reporting requests
Financial Performance
Revenue growth through building of a structured FX flow business and product diversification.
Customer obsession
Uphold market leading customer standards (internal/external)
Giving superior customer service
Expanding the customer base as is appropriate.
Undertaking customer visits (and joint customer visits with the coverage teams)
Show case risk management solutions to clients.
Actively participating in client events, including trainings and seminars, and Entertaining clients as permitted under the bank and group compliance policies.
Conversion of dormant clients to active clients
Efficiency
Adherence to rules/policies
Refrain from behaviours and conduct that could be detrimental to our external and internal clients – SELF and RBB sales team.
Ensure that Counterparty credit limits are not exceeded.
Ensure FX Trades supporting documents requirements are met.
Ensure all FX tickets booked are utilized.
Digital Transformation
Ensure clients are onboarded on/ and utilize Markets Sales digital platforms.
Personal Development
Actively managing one’s own technical and soft skills development in conjunction with the Markets Sales leadership.
Researching, identifying and proposing training solutions for own development to the Head of Market sales -RBB
Role/Person Specification
Preferred Qualification
Bachelor’s degree in a business-related course
Preferred Experience
A minimum of 3 years work experience in foreign exchange dealing, managing consumer and business banking client’s portfolio and financial markets risk management solutions.
Knowledge and Skills
Portfolio management, customer service, regulatory environment, Financial Markets happenings
Sales Techniques
Understanding of interest rate risk, foreign exchange risk and credit risk
Understanding of the policies, procedures and ethical requirements of a Market environment
Ability to work under minimal supervision and deliver under tight deadlines.
Excellent Stakeholder management
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
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