Maintenance Technician at Vilcom Networks Limited

1 month ago

Nairobi, Kenya Vilcom Networks Limited Full time

Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation
Responsibilities:

Manage connection & support teams and share daily reports on technician workload for the region managed
Proactive tracking of teams whereabout, workmanship and the scope they are handling
Attend to failures/faults and resolve within the stipulated SLA . Resolve escalations coming from the teams like connections that requires poles, port degradation etc. and escalate that cannot be resolved immediately to Project Manager on a timely manner
Responsible for Casual Management; assigning casuals duties, weekly wages preparation
Take charge of Material reconciliation used in FTTH & FTTB capacity optimization and failures/faults
Continuously review and recommend customer management processes to maximize service delivery at customer premises.
Relay work status, feedback, and instructions to Project Manager and other stakeholders.
Monitoring and reporting on Network performance other observations during troubleshooting.
Plan, schedule and action on permanent fixes and clean ups and share reports on the same scope
Manage and assign tasks to Patrol technician and own reports from the patrols and track issues raised to closure
Participate in site network acceptance for FTTH and FTTB projects Prepare and issue regular/weekly project progress reports for timely and accurate project status and decision support information to stakeholders
Guide and provide leadership to the service delivery team as well as plan and coordinate on-going support for customer connections.
Ensure adherence to OHS policies and stipulated code of Conduct by the Management & Client by all connection & repairs and maintenance teams
Must be able to read and interpret existing and new FTTH designs, KMZS, or in the field.
Must be able to request materials on ERP and reconcile them on daily basis

Requirements:
Qualification

Bachelor's degree in Electrical Telecommunications Engineering, Computer Science, IT or any related field from a recognized university
Diploma in Electrical & Telecommunications Engineering, Computer Science, IT or any related field from a recognized university.
Working at Height certification from KPLC is an added advantage.
FOC Certifications

Relevant Skills & Experience

A minimum of two (4) years' experience in a similar role.
Have a Valid Driving License with a Minimum of Two (2) years of driving experience.
Strong understanding of fiber optic network, testing and Troubleshooting.
Reasonable knowledge of the necessary safety precautionary measures in working at heights.
Proficiency with tools including fiber hand tools, test equipment and splicing machine.. Strong work ethics.
Must have good communication skills and a positive attitude.
Physically capable and available to work overtime including weekends, public holidays and evenings.
Demonstrate the ability to work safely with or without supervision.
Must be well organizes and have ability to prioritize tasks.
Customer service and customer centricity

  • Business Sales at Vilcom Networks Limited

    4 weeks ago

    Nairobi, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation Responsibilities: Achieve set Revenue, through acquisition of new customer and maintaining Active Customer...

  • Maintenance Technician at

    1 month ago

    Nairobi, Nairobi Area, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operationResponsibilities:Manage connection & support teams and share daily reports on technician workload for the region...

  • Marketing Officer at Vilcom Networks Limited

    2 months ago

    Nairobi, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation Requirements Bachelor's degree/Diploma in Marketing, Business Administration, or related field. Proven...

  • Trade Marketing Officer at Vilcom Networks Limited

    2 months ago

    Nairobi, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation Summary TRADEMARKETING OFFICER We are seeking a dynamic and results-driven Trade Marketer to join our...

  • Trade Marketer at Vilcom Networks Limited

    2 months ago

    Nairobi, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operation KEY RESPONSIBILITIES  Develop and implement promotion strategies  Monitor market trends and...

  • Business Sales at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operationResponsibilities:Achieve set Revenue, through acquisition of new customer and maintaining Active Customer rate,...

  • Marketing Officer at

    2 months ago

    Nairobi, Nairobi Area, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operationRequirements Bachelor's degree/Diploma in Marketing, Business Administration, or related field. Proven experience in...

  • Trade Marketing Officer at

    2 months ago

    Nairobi, Nairobi Area, Kenya Vilcom Networks Limited Full time

    Vilcom Networks Limited is a telecommunications company headquartered in Nairobi, Kenya. Our mission is to deliver best-of-class communication services to our customers through fast and affordable internet access and reliable network operationSummaryTRADEMARKETING OFFICERWe are seeking a dynamic and results-driven Trade Marketer to join our team at Vilcom...

  • Building Maintenance Technician at

    1 month ago

    Nairobi, Nairobi Area, Kenya Trade and Development Bank (TDB) Full time

    TDB, the oldest bank of Mongolia, prides itself for its leading position in the universal banking service provider, offering over 130 types of international standard banking products, professional and user friendly banking services. The Bank acts as a primary lender to most of Mongolian leading corporations as well as foreign corporations and foreign...

  • Aircraft Maintenance Technician at

    2 months ago

    Nairobi, Nairobi Area, Kenya Kenya Forest Service (KFS) Full time

    Kenya Forest Service is a corporate body established under the Forest Conservation and Management Act no 34 of 2016 (henceforth referred to as the Act). The Act which was operationalized on 31st March 2017, gave the Service's mandate as "to provide for the development and sustainable management, including conservation and rational utilization of all forest...

  • Access Control Technician at Gap Recruitment Services Limited

    7 days ago

    Nairobi, Kenya Gap Recruitment Services Limited Full time

    Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose: Our client seeks to recruit an access control technician to their dynamic team. The individual shall be responsible for the installation and after sales support, maintenance and service of access...

  • Splicing Technician at

    2 months ago

    Nairobi, Nairobi Area, Kenya Jamii Telecommunications Full time

    Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand.KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and sealing....

  • Vehicle Service and Maintenance Technician at Ampersand E-mobility Limited

    3 months ago

    Nairobi, Kenya Ampersand E-mobility Limited Full time

    Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. About the role Ampersand is seeking a Vehicle...

  • Maintenance Technician at

    1 month ago

    Nairobi, Nairobi Area, Kenya Impala Club Full time

    Impala Club is a private members club that is sports oriented. We invite you to join us in becoming a member and have the advantage of enjoying the facilities we offer. Other than sporting facilities Impala has a buzzing social calendar and we encourage members and guests to join us. A good time is always had by all.Key QualificationsProfessional...

  • Electrical Technician and Fire Suppression/Systems Technician at Kinetic Controls Limited

    1 month ago

    Nairobi, Kenya Kinetic Controls Limited Full time

    Kinetic Controls provides electrical and mechanical maintenance services in Kenya. Electrical Technician and Fire Suppression/Systems Technician Electrical Technician Diploma in Electrical Engineering or any other related field 3-5years experience in a busy manufacturing/production plant Knowledge in Automation, PLC Controls, SCADA Systems...

  • Electrical Technician Trainee at Kim-Fay East Africa Limited

    2 months ago

    Nairobi, Kenya Kim-Fay East Africa Limited Full time

    Kim Fay East Africa Limited is a provider of world-class Home & Hygiene Essentials designed to make your life better. Over the last 25 years, our products have gained a reputation for impeccable quality and value. As a result, Fay, our flagship brand, is one of the leading consumer brands in the East African region. Job Purpose The Electrical Technician...

  • Vehicle Service and Maintenance Technician at

    3 months ago

    Nairobi, Nairobi Area, Kenya Ampersand E-mobility Limited Full time

    Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change.About the roleAmpersand is seeking a Vehicle Service...

  • Splicing Technician at Jamii Telecommunications

    2 months ago

    Nairobi, Kenya Jamii Telecommunications Full time

    Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand. KEY JOB RESPONSIBILITIES FOR SPLICING TECHNICIAN ROLE Fiber splicing to construct a proper splice case, including but not limited to, grounding, bonding, isolation, slack storage, and...

  • Technician at Africa Management Solutions Limited

    4 weeks ago

    Nairobi, Kenya Africa Management Solutions Limited (AMSOL) Full time

    Africa Management Solutions Limited (AMSOL) is the fastest growing Human Resources and Management consulting firm that offers an array of hr solutions tailored to accurately address all the human resource and management needs of any organization. Job Purpose: To ensure the safe and efficient operation of all play equipment in the facility. This involves...

  • Swimming Pool Maintenance Technician

    3 months ago

    Nairobi CBD, Kenya Bestcare Facility Management Part time

    Pool Service Technician Responsibilities: Driving the company vehicle to customer's location. Maintaining equipment and chemical stock levels at store and in the vehicle. Testing swimming pool water pH, and chlorine levels. Adding acid, chlorine, and other chemicals to correct pH level. Cleaning swimming pool using authorized equipment. Replacing globes in...