Senior ICT Officer at Paytech Limited
2 weeks ago
Paytech Limited is a technology and service provider for payment and revenue collection solutions in the transportation and retail sectors. The company is based in Nairobi, Kenya.
About the job
The Senior IT Officer will be responsible for coordination of the ICT function in the company, ensure reliability and sustainability of information and communication resources.
Responsibilities
Efficient allocation of computer hardware and software resources and related inventory management
User training and support on the company’s ICT services
Manage servers and ensure optimal operation of key services including Virtual machines, replications, data backups and recovery
Installation, configuration, troubleshooting, maintenance and upgrading of the company’s ICT resources, both hardware and software
Support and administration of Office 365 and Active Directory domains including managing users, user groups, and group policies
Maintain and support business applications
Formulation, implementation and administration of IT policies and best practices
Conduct regular system audits and ensure optimal performance of the systems
Schedule and perform general preventative maintenance tasks on computers, laptops, printers and any other ICT assets
Record management within the ICT function
Budgeting and cost management within the ICT function
Preparation and presentation of ICT reports
Team leadership and supervision
ICT suppliers liaison
Any other related duties that may be assigned from time to time
Qualifications
3+ years of helpdesk engineer experience
3+ years of verifiable, hands-on experience supporting organizations with multiple interconnected remote sites
3+ years supporting basic network technologies
Experience with system integrations
Ability to recognize, analyze, and effectively solve problems in a timely and organized manner.
Expert in Microsoft Operation Systems required
Good communication and interpersonal skills
ITIL certification, Microsoft MCSA/MCP an added advantage
Degree in Information Technology or related field
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