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ICT Officer
2 months ago
ABOUT THE COMPANY
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited.
Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limited (MICK) after a successful merger between Crusader Plc and Kenya Commercial Insurance Corporation. The Company has grown exponentially from combined Gross written premiums of KES 100m in 1988 to combined Gross written premiums of KES 6.2 Billion as at Dec 2017.
In 2018, MICK demerged into two separate companies – Madison General and Madison Life. Madison Life Assurance now underwrites life assurance business only while Madison General underwrites general insurance business.
JOB SUMMARY
Qualifications, Skills and CompetenciesBachelor's degree in Computer Science, Information Technology or a related field.At least 3 year's working experience in a busy IT environment.Proficiency in managing core enterprise applications such as Innova, Sage, Client Self Service Portals, Customer Relations Management System, Telephone Services, and Payroll Systems.Experience with project management and working with cross-functional teams.Strong problem-solving skills and the ability to work under pressure.Excellent communication and interpersonal skills.Certifications such as ITIL or relevant technical certifications.Candidates with the required qualifications, experience and competencies who wish to apply for the above position are required to forward their applications together with their CVs, copies of relevant certificates and details of current remuneration to the provided email address not later than 31st August 2024
RESPONSIBILITIES
We are seeking a highly skilled ICT Officer to manage and maintain our core applications, ensuring their availability and optimal performance. The ICT Officer will also serve as a key liaison for ongoing ICT initiatives, collaborating closely with the Group ICT Office, the ICT Vendors and the Company departments to ensure timely project delivery. Additionally, the ICT Officer will provide general ICT support to all staff members of the Company.Key ResponsibilitiesApplication Management:Oversee and manage the core system applications at the Company Ensure the availability, performance, and security of all core applications.Work with the Group ICT office and Vendors to resolve any application-related issues promptly.Project Coordination:Act as the liaison for current ICT projects, ensuring clear communication and coordination between the Group ICT office, Company departments, and external vendors.Assist in the planning, execution, and monitoring of ICT projects and initiatives to ensure timely and successful delivery.Provide technical expertise and support during project implementation.User Support:Provide general ICT support to Company staff for any technical issues or needs.Troubleshoot and resolve hardware, software, and network-related problems.Conduct training sessions and create user documentation to help staff effectively use ICT resources.
REQUIRED SKILLS
Accounting, Budgeting, financial planning, Reporting, Compliance, Accounting IT-systems (use of), Payroll, Payroll
REQUIRED EDUCATION
Bachelor's degree
