Branch Manager at CIC Insurance

Found in: beBee S KE - 4 weeks ago

Nairobi, Kenya CIC Insurance Full time

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

PURPOSE:
To generate revenue for the company, increase visibility and presence within the specified geographical area. To create strong stakeholders’ value through overseeing efficient utilization of available resources and ensure customer focus across the region.
PRIMARY RESPONSIBILITIES:

Generate revenue in the branch across all subsidiary lines;
Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives;
Recruit, train and motivate intermediaries;
Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leader’s meetings and seminars;
Conduct Business promotions in liaison with PR staff;
Open up new markets and distribution channels including local check offs for Ordinary Life;
Identify and facilitate Branch Human Resource requirements including recruitment, appraisal, career development and resource planning, in liaison with the HR department and Regional Manager;
Enforcing of credit control compliance;
Manage loss ratios in the branch within the set limits;
Make interventions in the branch to maintain the established customer service standards;
Consistently monitor and provide market intelligence and identify potential for both business acquisition and strategic planning;
Enforce prudent underwriting standards in the branch and facilitate claims documentation process;
Carry out performance appraisal, coaching and mentoring staff;
Participate in planning and budgeting for the Department;
Keep track on new relevant development in the branch and provide intelligent feedback to GM Distribution and Marketing;and
Any other duties as may be assigned from time to time.

Academic and Professional Requirements
Education 

Bachelor’s degree in Commerce or in a related field

Professional Qualifications 

Qualification in IIK or ACII

Academic, Professional and Technical Competencies Required:
Essential Knowledge/Skills and Experience Required:

Minimum of four (6) years’ relevant experience, two (2) of which at supervisory level.
Good analytical skills
Understanding of the working environment /competitors
Technical competence in insurance
Problem solving skills
Excellent knowledge of regulations by AKI and IRA
Computer literate in MS Office and other office applications

Desirable knowledge/skills and Experience Required:

Excellent interpersonal skills
Excellent presentation skills

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