Customer Experience Internship

CarePay is a Kenyan company that administers conditional healthcare payments between funders, patients and healthcare providers. Through our M-TIBA platform, CarePay directs funds from public and private funders directly to patients into a "health wallet" on their mobile phoneMAIN PURPOSE OF THE INTERNSHIP:Join us for a 3-6 month program offering personal...

Customer care jobs in Kenya. About Carepay:CarePay Group is an international, fast-growing fintech company with offices in Kenya, Nigeria and the Netherlands. Our vision is to make mobile health insurance accessible to everyone by using state-of-the-art technology against no marginal costs. We strongly believe in leveraging the mobile technology revolution...

CarePay is a Kenyan company that administers conditional healthcare payments between funders, patients and healthcare providers. Through our M-TIBA platform, CarePay directs funds from public and private funders directly to patients into a "health wallet” on their mobile phone MAIN PURPOSE OF THE INTERNSHIP: Join us for a 3-6 month program offering...

Jamii Telecommunications Limited (JTL) is a privately owned Kenyan telecommunication service provider offering broadband and mobile services under the "FAIBA" brand. About Job Jamii Telecommunications Limited is seeking to recruit recent University Degree or Diploma graduates for exciting internship opportunities, that are available within our Contact...

Job DescriptionDescription –>IFC's Africa department is seeking an intern as part of our Global Internship Program (GIP). The Global Internship Program (GIP) offers highly motivated individuals an opportunity to be exposed to the mission and work of IFC and the broader World Bank Group and become part of the largest private sector development institution...

4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.Roles & Responsibilities Work in pairs with Loans Officers and Collections Officers Support and maintain an...

ABOUT THE COMPANYOptiven Limited is a Real Estate company founded to empower property investors in Africa. Our flagship product is Value Added Plots which have been transformed and made suitable for immediate settlement and futuristic capital gain focus. Optiven is the market leader in the industry and was recently crowned Number One Company in Kenya and the...

ABOUT THE COMPANYOptiven Limited is a Real Estate company founded to empower property investors in Africa. Our flagship product is Value Added Plots which have been transformed and made suitable for immediate settlement and futuristic capital gain focus. Optiven is the market leader in the industry and was recently crowned Number One Company in Kenya and the...

Job Purpose Statement To manage overall end-to-end customer experience within the Group through all channels and touchpoints using well-defined standards and processes. The role oversees and leads the improvement of all aspects of the customer journey, ensuring satisfaction and loyalty throughout the customer lifecycle with a focus on creating positive...

Customer service jobs in Nairobi. Purpose: The Head Customer Experience is responsible for the execution of customer experience initiatives in accordance with the CIC strategic plan to align with the company’s vision. Primary Responsibilities: Lead customer experience function in accordance with the CIC strategic plan and the departmental...

Delivering a better way to cookCustomer Experience LeadResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call handling, escalation procedures, and quality assurance. Train and coach Call Center staff to deliver excellent customer service....

Smart Applications International is a leading ICT solutions provider delivering a wide range of world-class technological solutions. Fondly known as Smart within the industry, the company was founded to provide innovative, secure, and high-tech solutions in Africa and beyond. Staying ahead through constant research and innovation. Job Purpose The...

Fit Internet brings all the joy Home. Our internet is stable, fast and perfect for home and business.Job Responsibilities Manage large amounts of incoming calls in a timely manner Maintaining a positive, empathetic, and professional attitude toward customers at all times. Handle customer complaints, provide appropriate solutions and alternatives within the...

Job Purpose The Customer Experience Officer is responsible for ensuring the efficient operation of Premier Hospital’s customer service functions, delivering exceptional service to patients and visitors, and enhancing overall patient satisfaction. The role involves managing patient flow, handling inquiries, and maintaining high standards of service in...

ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...

Customer care jobs in Kenya. Job Summary The Customer Experience Specialist- Coast Region-is responsible for building, maintaining and growing lasting client relationships to position Liberty Life as the Pension, Group Life and Retail Life Provider of choice. Read>>CV Revamp: How to Modernize It for the Digital Age Key...

ABOUT THE COMPANYJubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Today, Jubilee is the number...

Job Summary As a Customer Experience Officer, you will provide phenomenal customer experience at the NCL Head office. In this role, you will interact with our clients one-on-one daily, provide customer service and use consultative techniques to retain customers. You will be working with and through others, building and maintaining relationships and...

JOB SUMMARYYour Profile:You have keen interest in continuously building personal network and posses good negotiation skills coupled with data based approach with strong conflict management skillset.You are resourceful and flexible in problem solving and working in a collaborative and inclusive manner.You have ability to see bigger picture and develop future...

JOB SUMMARYYour Profile:You have keen interest in continuously building personal network and posses good negotiation skills coupled with data based approach with strong conflict management skillset.You are resourceful and flexible in problem solving and working in a collaborative and inclusive manner.You have ability to see bigger picture and develop future...