Head of Retail at Old Mutual Kenya

Found in: beBee S KE - 3 weeks ago

Nairobi, Kenya Old Mutual Kenya Full time

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
SUMMARY


This role is responsible for the development and execution of the sales and customer retention strategy for the retail channel with respect to Life Business. This includes building and managing tied and independent sales teams to achieve channel revenue, persistency, productivity and profitability targets.
 KEY TASKS AND RESPONSIBILITIES

Manages retail sales & support processes to ensure profitability & revenue targets are met.
Identifies potential new markets & opens the markets with assistance of Regional Sales Manager.
Responsible for relationship management with key stakeholders (internal and external).
Collaborate with senior management in the development of strategic and business plans to achieve the company’s overall objectives
Manage performance, coach and mentor Regional Sales Managers.
Manages daily operational (client service and or administrative) delivery within the specific functional area. Guides and directs staff to achieve operational excellence standards.
Retail team development, leadership and management through training and ongoing communications to ensure success, achievement of goals and career progression
Gather market intelligence on competitor activity and advise the business on opportunities and threats

REQUIREMENTS
SKILLS AND COMPETENCIES

Outstanding judgment, critical thinking, time management, communication and writing skills
Ability to deliver results
Excellent relationship management skills
High level of initiative and self-motivation
Resilience to cope with pressure of working in a fast paced, dynamic and rapidly changing customer expectations environment

KNOWLEDGE , EXPERIENCE & QUALIFICATIONS

Technical Knowledge
5 years progressive sales and sales leadership experience, including participation as a senior member of a management team and/or business unit
A business-related degree
Diploma in Insurance or its equivalent

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