Business Analyst at Britam

1 month ago

Nairobi, Kenya Britam Full time

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi.

Job Purpose:
Work with other departments within the Group to identify requirements, analyze, validate, and develop solutions (database design, workflows, user/data interfaces, integrations) as well as manage the needs of the customers and end users. Provide 3rd-line support of business Applications, ranging from user requirements analysis, design, and development to implementation and maintenance.
Key Responsibilities:

Identify problems and opportunities within a business and work to provide solutions and initiatives to streamline operations and improve functionality.
Configure and/or customize business applications to meet business requirements using various database and software tools.
Manage the application developer team to ensure all development is in line with Britam development standards.
Assist in presentations of system functionality to new users and departments. Drives systems adoption by business users.
Enhance and create user and system documentation as needed.
Work directly with the IT support personnel and teams to resolve issues identified and escalated during daily operations.
Perform the necessary technical design and development functionality to ensure that business application systems can be effectively developed and implemented.
Design and development of front-end tier(s), middle tier(s), and /or back-end database tier(s) for business applications.
Capturing of business applications information needs and mapping of the same to the software and /or database components.
Perform data modeling to analyse and specify data structures within an application system.
Developing database objects and structures for data storage, retrieval, and reporting according to specifications
Implementing and testing database design and functionality and tuning for performance
Research and provide input on design approach, performance, and base functionality improvements for various procedures and applications.
Generation of ideas to improve efficiency in software and application services offered to the business, and/or generate revenue for business.

Knowledge, experience and qualifications required:

Degree in Computer Science or technical-related field
Certified Solution Developer e.g. Java, Microsoft etc.
Experience in applications development, which includes system customization and report designs.
Experience with any modern programming tools/Platforms e.g. .NET, Java, Ruby, PHP
Experience with Java EE
Experience with RDMS preferably MS SQL Server, Oracle, MySQL, Sybase, and Informix.

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