Outlet Manager

1 month ago

Nairobi, Kenya Accor Hotels Full time

JOB SUMMARY

QualificationsThree to five years’ experience in all facets of hotel Food & Beverage operations including a minimum of two years leadership experience in a luxury hotel environment is requiredStrong knowledge of wine and fine dining service is requiredAt least 1 year’s international experience in a luxury hotel environment is preferredA degree in Hospitality Management or Restaurant Management is preferredProven ability to focus attention on guest needs, remaining calm and courteous at all times in a demanding and fast paced environment is requiredProven strong supervisory/leadership skills and the ability to meet high levels of service excellenceProven ability to work cohesively as part of a team in a multi-cultural, diverse environmentStrong communication and organizational skills are requiredExcellent organizational skills with ability to prioritize and multi-task is requiredKnowledge of Delphi, Micros POS Systems and MS Office applications are required

RESPONSIBILITIES

Responsible for the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hoursPreparing schedules for all employees according to the forecast and within the limits of the staffing guide to ensure adequate manpower at all timesConducting regular training sessions with the assigned team in line with the departmental SOP’sEvaluating the performance of the assigned team and initiate internal development and promotionsEstablishing and updating the outlet’s database of regular guestsTouring the outlet and all related areas frequently, ensuring the highest possible cleanliness and maintenance standardsBeing actively involved in the outlets promotional activities.Consistently offer professional, friendly and engaging serviceLead the F&B Outlets team in all aspects of the department and ensure service standards are followedHandle guest concerns and react quickly and professionallyTo assist in recruiting and training all Outlet ColleaguesBalance operational, administrative and Colleague needsAttend regularly scheduled departmental meetingsMaximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotionsHave full knowledge of all Outlet menusAssist in managing the departmental budgetFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageOther duties as assigned

REQUIRED SKILLS

Receiving and welcoming guests, Food and beverage, Stock and inventory management, Serving and waiting tables, Restaurant management

REQUIRED EDUCATION

Diploma, Associate's degree

  • Outlet Manager at

    1 month ago

    Nairobi, Nairobi Area, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesResponsibilitiesManage day-to-day operations of the restaurant Handle complaints and make effective service recovery Ensure standards are being followed in accordance with F&B policies and procedures Ensure all employees have full...

  • Outlet Manager at

    5 days ago

    Nairobi, Nairobi Area, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

  • Outlet Manager at Accor

    1 month ago

    Nairobi, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Manage day-to-day operations of the restaurant Handle complaints and make effective service recovery Ensure standards are being followed in accordance with F&B policies and procedures Ensure all...

  • Outlet Manager at Fairmont Hotels

    5 days ago

    Nairobi, Kenya Fairmont Hotels & Resorts Full time

    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original...

  • Outlet Cashier at

    1 month ago

    Nairobi, Nairobi Area, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesResponsibilitiesSettling guest check/billing by cash/cards Maintain the cash register by accurately counting the cash drawer at the beginning and end of each shift, ensuring that it balances with sales transactions. At the end of...

  • Outlet Cashier at Accor

    1 month ago

    Nairobi, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Settling guest check/billing by cash/cards Maintain the cash register by accurately counting the cash drawer at the beginning and end of each shift, ensuring that it balances with sales transactions. ...

  • Area Sales Manager at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya The Coca-Cola Company Full time

    The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.Key Purpose StatementTo deliver Volume and Revenue growth in all channel, grow the customer base and Account management through the brilliant execution...

  • Area Sales Manager at The Coca-Cola Company

    4 weeks ago

    Nairobi, Kenya The Coca-Cola Company Full time

    The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Key Purpose Statement To deliver Volume and Revenue growth in all channel, grow the customer base and Account management through the brilliant...

  • Bar Manager

    1 week ago

    Nairobi, Nairobi Area, Kenya Accor Hotels Full time

    JOB SUMMARYResponsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget....

  • Bar Manager

    7 days ago

    Nairobi, Kenya Accor Hotels Full time

    JOB SUMMARYResponsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget....

  • Cost Controller at Accor

    1 month ago

    Nairobi, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Responsibilities Plan and manage all hotel cost concern Organize the cost controlling system Organize the asset controlling system Organize the store and receiving system Manage F&B cost function Track record...

  • Cost Controller at

    4 weeks ago

    Nairobi, Nairobi Area, Kenya Accor Full time

    Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesResponsibilities Plan and manage all hotel cost concern Organize the cost controlling system Organize the asset controlling system Organize the store and receiving system Manage F&B cost function Track record of all cost issues...

  • Communication Executive at Bridge Talent Management

    1 month ago

    Nairobi, Nairobi Area, Kenya Bridge Talent Management Full time

    One HR information system to manage your employees' entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform.Job Summary:Our client in the Real Estate Industry seeks to hire a Communication Executive, a strategic professional adept at crafting and disseminating compelling messages to internal and external...

  • Sales Representative

    4 days ago

    Nairobi, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About Role  Reporting to the...

  • Territory Manager

    1 month ago

    Nairobi, Nairobi Area, Kenya Kyosk Digital Services Full time

    A kiosk is an informal convenience store selling everyday household items. Known locally by their vernacular names e.g. Duka in Kenya, Spaza in South Africa, Kantemba in Zambia. kiosk-type retail outlets are the cornerstone of African retail, accounting for over 60% of all retail trade flows. Despite their importance, kiosk-type retail outlets face...

  • Territory Sales Representative at Kenya Wine Agencies Limited

    7 days ago

    Nairobi, Kenya Kenya Wine Agencies Limited (KWAL) Full time

    Kenya Wine Agencies Limited (KWAL) is the leading manufacturer and distributor of wines and spirits in Kenya , Eastern and Central Africa region. JOB PURPOSE The job holder will be responsible managing and servicing existing outlets while prospecting and developing new accounts with a focus on building long term customer relationships and increasing...

  • Sales Representative

    4 days ago

    Nairobi, Nairobi Area, Kenya SunCulture Kenya Ltd Full time

    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout Role Reporting to the Business...

  • Instore Bakery Lead at Janta Kenya

    1 month ago

    Nairobi, Kenya Janta Kenya Full time

    Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities The Instore Bakery Lead is a core member of the team. S/he has accountability for the following: PROCESSES: Championing customer service programs to...

  • Regional Branch Manager at

    1 month ago

    Nairobi, Nairobi Area, Kenya Workforce Africa Full time

    Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.Primary Duties and Responsibilities Responsible for building, leading and empowering a communicative and effective store team by delegating, coaching and directing team...

  • Regional Branch Manager at Workforce Africa

    1 month ago

    Nairobi, Kenya Workforce Africa Full time

    Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Primary Duties and Responsibilities Responsible for building, leading and empowering a communicative and effective store team by delegating, coaching and...