Senior Complaints and Investigations Officer

1 month ago

Nairobi, Kenya Kenya National Commission on Human Rights Full time

ABOUT THE COMPANY

The Kenya National Commission on Human Rights (KNCHR) is an autonomous national human rights institution, established by the Kenya National Commission on Human Rights Act, 2011. It is a successor to the body of the same name established by an earlier Act of Parliament in 2002. The original KNCHR became operational in July 2003, and following the promulgation of the Constitution of Kenya in August 2010, was legally reconstituted as the Kenya National Human Rights and Equality Commission (under Article 59 of the Constitution). The 2011 legislation restructured the body, assigning the equality function to a new National Gender and Equality Commission and reestablishing the name of the KNCHR.

JOB SUMMARY

Skills, Experience and Minimum QualificationsBachelor’s degree in law from a recognized universityPost graduate Diploma in law (from Kenya school of law)Advocate of the Kenya High Court3 years of service in a comparable position from a reputable organizationCommunication skillsLeadership and supervisory skillsGood understanding of Alternative Dispute Resolution methodsAnalytical skills for complaints handling/processing skillsInterpersonal skillsOrganizational skillsAbility to work under pressureAbility to lead and manage teamsProblem solving skillsComputer literacyMeet the requirements of Chapter Six of the Constitution of Kenya

RESPONSIBILITIES

Implements complaints processing systems for efficient and effective management of human rights complaints.Reviews research and preliminary investigations’ reports on alleged human rights violations and assesses if the complaint warrants further investigations.Undertakes investigations (including Rapid Response Missions and other investigations) of human rights violations, under the guidance of head of investigations, towards prompt resolution of human rights complaints.Reviews the received complaints and refers those outside the mandate of the Commission to appropriate agencies for resolution and promotion of Commission’s complaints referral mechanisms.Creates public awareness of human rights complaints processing towards enhancing access to Commission’s complaints processing service by members of the public.Assists in preparation of directorate reports on conducted investigations and the remedial actions taken by the commission towards resolution of the complaints.Supports in the preparation of periodic reports and work planning of the directorate.

REQUIRED SKILLS

Constitutional law, Legal analysis, Judicial processes and litigation

REQUIRED EDUCATION

Bachelor's degree

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