![Aza Finance](https://media.trabajo.org/img/noimg.jpg)
Senior Key Account Manager at Aza Finance
4 weeks ago
AZA is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, TransferZero and BFX, AZA is able to significantly lower the cost and increase the speed of business payments to and from frontier markets.
Job Summary
As the Senior Key Account Manager, you will be responsible for assisting the Head of Key Accounts in managing Key Accounts. You’ll strengthen existing client relationships and provide excellent Account Management to Key Accounts. You will also work closely with the client onboarding and other internal stakeholders to ensure clients get onboarded and integrated in a timely manner. You will also ensure that Key clients get World Class service after the deal is won.
You’ll use data to improve client retention, upsell, cross sell and the overall customer experience. You’re at the centre of AZA’s key customer’s growth.
This is an exciting opportunity to help take Africa’s leading digital FX company to the next level. You are the point of contact for existing customers that are looking to upsell, cross sell and grow in volumes. We’re looking for an empathetic individual, with the relevant experience, to build the vision for excellent standards in client relationship management, and to uphold the customer-centric culture at AZA.
Requirements
Minimum of 5 years’ experience in a customer facing role with a strong idea of what best-in Account Management involves
Exceptional communicator (written and oral) with strong interpersonal skills
Advanced MS Office, Google Suite Tools and CRM skills along with the willingness and ability to become familiar with company-specific tools/software
Ability to build, foster and maintain positive professional relationships
Devotion to high-quality customer service with an outgoing, positive attitude
Strong organizational skills ensuring you’re on top of every follow up and nothing falls through the cracks
You’re highly analytical and able to translate customer feedback into data, and customer ideas into product recommendations
Problem-solving and conflict resolution capabilities
You’re persevering and willing to roll up your sleeves to do whatever needs to be done
Ability to wear many hats and the poise to navigate the fast-paced ambiguity of our growing company
Passionate about our mission to develop innovative digital payment and treasury management solutions to help businesses scale in frontier markets
Bachelor’s Degree
Responsibilities
Work closely with the onboarding team to ensure key clients are onboarded in timely manner
Work closely with the Onboarding, Product and Engineering teams to ensure clients get integrated in a timely manner
Develop Strong relationship with Key Accounts to enable upsell and cross sell opportunities
Assist the trading team in ensuring key client retention, upsell, cross sell and growth of existing key customers
Make data driven decisions on client retention, upsell, cross sell and resource allocation
Collaborate with other internal stakeholders: Compliance, Finance, Treasury and Infrastructure to optimize and align on the revenue growth strategy
Be the point of Contact for clients when the head of Key Accounts and Head of Global Partnerships is out of office/ if required to do so..
Activities
Keep Salesforce tool up to date with all the relevant client information
Maintain excellent client retention, upsell and cross sell processes by clearly updating Salesforce to identify correct statuses for the deals
Follow up with internal stakeholders on delayed payments and ensuring the clients is fully updated on progress
Present data and recommendations to internal stakeholders to aid in impactful business decisions and adapting tactics that drive growth within the existing key client segments
Escalate relevant issues/outages to the appropriate internal teams (such as bank delays to the Partnerships team)
-
Senior Key Account Manager at
4 weeks ago
Nairobi, Nairobi Area, Kenya Aza Finance Full timeAZA is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, TransferZero and BFX, AZA is able to significantly lower the cost and increase the speed of business payments to and from frontier markets.Job...
-
Nairobi, Kenya Finance in Motion Full timeFinance in Motion is an impact investing advisor exclusively focused on development finance. We are one of the world's leading asset managers in this field, advising funds with around EUR 1.9 billion in assets under management. Key Responsibilities: Support the development of diversified country and regional portfolios in sub-Saharan Africa ...
-
Key Account Manager
2 months ago
Nairobi, Nairobi Area, Kenya MAL Consultancy Full timeMAL Consultancy is a human resource solutions and services consulting company based in Kenya, providing strategic and operational support to align your people strategy to drive the achievement of your strategic business needs. We pride in having expertise in a broad range of specialties in human resource management as strategic business partners.JOB SUMMARY...
-
Key Accounts Manager at
3 weeks ago
Nairobi, Nairobi Area, Kenya Thermo Fisher Scientific Full timeThermo Fisher Scientific Inc (NYSE:TMO) is the world leader in serving science, with revenues of more than $24 billion and approximately 70,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient...
-
Investment Officer at BlueOrchard Finance
2 months ago
Nairobi, Kenya BlueOrchard Finance Full timeBlueOrchard Finance is a leading global impact investment management firm dedicated to fostering inclusive and sustainable growth while providing attractive returns for its investors. BlueOrchard offers premium multi-asset class solutions and is an expert in innovative blended finance and public-private partnership mandates. Summary As a member of the...
-
Key Account Manager
3 weeks ago
Nairobi, Nairobi Area, Kenya Jumia Full timeJUMIA is an e-commerce startup with an aim to mimic Amazon's success by delivering a wide range of items, from toys to generators across the African continent.Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d'Ivoire.What you will be doing:Develop and...
-
Senior Finance Manager
2 months ago
Nairobi, Kenya Busara Center Full timeThe Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara's mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. About the role: ...
-
Senior Accountant
3 months ago
Nairobi, Kenya Corporate Staffing Services Full timeAccounting jobs in Kenya. Madison Investment Managers Limited is a member of the Madison Group and is a leading Investment Management Company in Kenya licensed by the Capital Markets Authority and the Retirement Benefits Authority. The Company is recruiting for the following position: Senior Accountant The Senior Accountant position will be located at the...
-
Key Account Manager
2 months ago
Nairobi, Nairobi Area, Kenya Highlands Drinks Limited Full timeABOUT THE COMPANYEstablished in 1954, our products range from Highlands Bottled Water, Highlands Cordials in Orange, Pineapple, Tropical, Mango & Lemon flavors, Carbonated Drinks; CLUB Sodas which come in 10 different variants & ENERGY Drink.JOB SUMMARYSkills:Sales and Account Management:Demonstrated success in managing key accounts and achieving revenue...
-
Key Account Manager at
4 weeks ago
Nairobi, Nairobi Area, Kenya Highlands Drinks Limited Full timeEstablished in 1954, our products range from Highlands Bottled Water, Highlands Cordials in Orange, Pineapple, Tropical, Mango & Lemon flavors, Carbonated Drinks; CLUB Sodas which come in 10 different variants & ENERGY Drink.Key Responsibilities:Strategic Account Management:Develop and implement strategic account plans to achieve sales targets, foster...
-
Senior Accountant
3 months ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAccounting jobs in Kenya. Madison Investment Managers Limited is a member of the Madison Group and is a leading Investment Management Company in Kenya licensed by the Capital Markets Authority and the Retirement Benefits Authority. The Company is recruiting for the following position: Senior AccountantThe Senior Accountant position will be located at the...
-
Senior Finance Manager
2 months ago
Nairobi, Nairobi Area, Kenya Busara Center Full timeThe Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara's mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation.About the role: The Senior...
-
Senior Finance Manager
1 month ago
Nairobi, Kenya Busara Center Full timeThe Busara Center for Behavioral Economics is an advisory and research organization focused on evaluation and implementation of behavioral interventions in understudied countries and populations. Busara's mission is to work with researchers and organizations to advance and apply behavioral science in pursuit of poverty alleviation. Summary Busara is...
-
Senior Finance Manager
3 months ago
Nairobi, Kenya Corporate Staffing Services Full timeBusara is looking for an experienced financial management professional, to support our business operations in the Global South. If you have a solid background in project finance management, accounts receivables, and process improvements, coupled with outstanding communication skills for engaging stakeholders, you could be the perfect fit for our team. We're...
-
Key Account Manager at
1 month ago
Nairobi, Nairobi Area, Kenya KONE Corporation Full timeWe are one of the global leaders in the lift and escalator industry. Founded in 1910, we have been committed to understanding the needs of our customers for over a century. We provide innovative and eco-efficient solutions for lifts, escalators and automatic building doors.What will you do? Proactively develop and create end-customer relationships in your...
-
Key Accounts Executive at
1 month ago
Nairobi, Nairobi Area, Kenya The Coca-Cola Company Full timeThe Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups.Key Purpose StatementTo manage Key Accounts and to manage execution of Local Key Account Strategy in the Region including wholesalers and smaller key...
-
Senior Accountant
2 months ago
Nairobi, Nairobi Area, Kenya Mwananchi Credit Limited Full timeJOB SUMMARYA Senior Accountant is a key member of the finance team responsible for managing complex accounting tasks, ensuring compliance with accounting standards, and providing financial insights to support decision -making.Qualifications:Bachelor's degree in Accounting, Finance, or a related field.CPA-K or equivalent certification preferred.Minimum of 3...
-
Senior Accounting Manager at
3 months ago
Nairobi, Nairobi Area, Kenya BasiGo Full timeBasiGo is an e-mobility start-up looking to revolutionize the public transportation sector by providing public transport bus owners with a cost-effective electric alternative to dieselAbout the Role:BasiGo is looking for a seasoned global senior accounting manager to support the financial controller with the financial accounting and reporting of BasiGo's...
-
Senior Finance Manager
4 weeks ago
Nairobi, Kenya DLA Piper Africa ( Kenya ) - Iseme, Kamau & Maema Advocates (IKM) Full timeABOUT THE COMPANYDLA Piper Africa ( Kenya ) -Iseme Kamau and Maema Advocates (IKM) is a leading law firm based in Nairobi, Kenya. We are the DLA Piper Africa member firm in Kenya, one of the 20 member firms across Africa, offering unrivalled coverage.JOB SUMMARYRole Purpose:Manage financial operations to ensure the firm's financial health and compliance with...
-
Product Marketing Manager
1 month ago
Nairobi, Kenya Mogo Finance Full timeWe offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car's value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate. Job Summary: The Product Marketing Manager (Boda Financing) will be...