Digital & E-Channels Support Officer
1 month ago
ABOUT THE COMPANY
The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's Special General Meeting resolved to incorporate under the Companies Act with a view to complying with the requirements for listing on the Nairobi Stock Exchange (NSE).
JOB SUMMARY
RequirementsA Bachelor’s degree in an ICT related field from a recognized university with at least 2 Years’ experience in a competitive Digital Channels and Payments environment.Working experience on Linux and Unix based environment with proficiency Linux scripting and associated toolsCompetence in API based technologies such as REST and SOAP APIsKnowledge and experience on Integration of Web Services to Enterprise Service Bus (ESBs) and associated toolsCompetence in Apache based technologies such as Tomcat, Apache HTTP Server, Maven and KafkaWorking experience with Message Queuing Systems including IBM MQ, JMS and ActiveMQAdvanced knowledge in SQL scripting using relational databases such as Oracle, MSSQL and MySQLKnowledge in No-SQL scripting, ITIL foundation, Dev Ops, and CI/CD technologies will be an added advantage.Knowledge of Mobile Banking platforms languages and platforms will also be an added advantageKnowledge in Service Desk related technologies such as Jira among others.Method of ApplicationIf you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to jobs@co-opbank.co.ke indicating the job reference number DSO/IID/2024 by 22nd August 2024.
RESPONSIBILITIES
Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.Provide solutions to all system related problems or failures.Participate and carry out system implementation, rollouts and upgrades and ensure maintenance of the required system configuration, parameterization and change control procedures.Ensure that business systems are protected and secure and that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood.Ensure uptime and efficiency of the business systems and provide advice, training, demonstrations and all troubleshooting needs for any problems or knowledge digital channels may require before liaising with the Vendors if technical problem is over capability.Ensure strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirementsContribute to the department’s achievement of a “Satisfactory” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the bank.Ensure generation and maintenance of audit trails for any changes occurring in sensitive databases are captured and secured.Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.
REQUIRED SKILLS
Database administration, Operating systems, Linux, System administration, System (IT) auditing
REQUIRED EDUCATION
Bachelor's degree
-
Digital And E-Channels Officer
3 months ago
Nairobi, Kenya Corporate Staffing Services Full timeMadison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. Key Responsibilities Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience. Achieve...
-
Digital & E-Channels Support Officer at
1 month ago
Nairobi, Nairobi Area, Kenya Co-operative Bank of Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965The roleThe successful jobholder will be expected to: Ensure that all the Digital and E-Channels...
-
Digital & E-Channels Support Officer
1 month ago
Nairobi, Nairobi Area, Kenya Co-operative Bank Full timeABOUT THE COMPANYThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank's...
-
Nairobi, Kenya Co-operative Bank of Kenya Full timeThe Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965 The role The successful jobholder will be expected to: Ensure that all the Digital and...
-
Senior Officer, Digital Channels
3 months ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAdmin jobs in Kenya. Job Summary:Responsible for managing digital projects and initiatives of digital channels – Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs.Read>>CV Revamp: How to Modernize It for the...
-
Senior Officer, Digital Channels
6 days ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeIT job vacancies in Kenya. SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients.Job Summary:Responsible for managing digital projects and initiatives of digital channels –...
-
Senior Officer, Digital Channels
3 months ago
Nairobi, Kenya Corporate Staffing Services Full timeAdmin jobs in Kenya. Job Summary: Responsible for managing digital projects and initiatives of digital channels – Mobile Banking, Online Banking, Digital Acquisition, Mobile Agency banking and related technologies and ensure provision of optimum functioning and availability of services to meeting customer needs. Read>>CV Revamp: How to Modernize...
-
Senior Officer, Digital Channels
6 days ago
Nairobi, Kenya Corporate Staffing Services Full timeIT job vacancies in Kenya. SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Job Summary: Responsible for managing digital projects and initiatives of digital...
-
Digital Channels Officer at
4 weeks ago
Nairobi, Nairobi Area, Kenya Family Bank Ltd Full timeFamily Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985.Job Purpose:Digital Channels Officer will be responsible for Championing uptake of DFS products while ensuring exceptional relationship management for...
-
Digital Channels Delivery
3 months ago
Nairobi, Nairobi Area, Kenya Safaricom Kenya Full timeSafaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.SummaryReporting to the Cluster...
-
Digital Banking E-Credit Manager
4 weeks ago
Nairobi, Kenya Corporate Staffing Services Full timeAbout Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019.Reports to: Senior Manager- Digital Banking. The role holder will be responsible for driving sales,...
-
Digital Channels Tech Lead
3 months ago
Nairobi, Kenya Corporate Staffing Services Full timeIT jobs. The Digital Channels Tech Lead is responsible for overseeing the development, deployment, and maintenance of digital channels through which customers interact with IT services, products, and platforms. The role focuses on optimizing digital channels to enhance user experience, drive engagement, and achieve organizational objectives. The Digital...
-
Digital Banking E-Credit Manager
4 weeks ago
Nairobi, Nairobi Area, Kenya Corporate Staffing Services Full timeAbout Kingdom Bank is a subsidiary of the Co-operative Bank of Kenya, following its acquisition of Kingdom Bank in August 2020. We are now part of a Group with over Kes. 457 Billion total assets and Kes 20.7 Billion profit before tax as at 31 December 2019.Reports to: Senior Manager- Digital Banking.The role holder will be responsible for driving sales,...
-
Digital Channels Officer at Family Bank Ltd
4 weeks ago
Nairobi, Kenya Family Bank Ltd Full timeFamily Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Job Purpose: Digital Channels Officer will be responsible for Championing uptake of DFS products while ensuring exceptional relationship management for...
-
Digital Support Specialist
2 months ago
Nairobi, Nairobi Area, Kenya KCB Group Full timeABOUT THE COMPANYKCB Bank Group is East and Central Africa's oldest and largest commercial banking and has through its history set new records becoming the No.1 Bank in the region.JOB SUMMARY.RESPONSIBILITIESProvide technical support for existing Agency, Mobiloan, Internet Banking, Lending platform, Mobi, C2B, MTS, Channel Manager systems (herein later...
-
Digital Support Specialist at
4 weeks ago
Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full timeKenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South...
-
Channels Support Specialist – Telephony
1 month ago
Nairobi, Kenya Equity Bank Kenya Full timeABOUT THE COMPANYEquity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.JOB SUMMARYThe purpose of this role is to effectively manage and support bank telephony systems, mobile channels systems and...
-
Senior Manager, Digital Channels at
2 months ago
Nairobi, Nairobi Area, Kenya Absa Bank Limited Full timeAbsa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance.Job SummaryUnderstand the capability and potential of the digital unit and ensure delivery and drive efficiency, recognise...
-
Channels Support Specialist – Telephony
2 months ago
Nairobi, Nairobi Area, Kenya Equity Bank Kenya Full timeABOUT THE COMPANYEquity Bank Kenya Limited, is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the central bank and national banking regulator.JOB SUMMARYThe purpose of this role is to effectively manage and support bank telephony systems, mobile channels systems and...
-
IT Officer at Ampersand E-mobility Limited
3 months ago
Nairobi, Kenya Ampersand E-mobility Limited Full timeAmpersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. About the role Ampersand E-Mobility Ltd is...