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Assistant Product Development Manager, Consumer Lending

4 months ago

Nairobi, Nairobi Area, Kenya KCB Bank Kenya Full time

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016.

The holding company oversees KCB Kenya - incorporated with effect from January 1, and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan

KEY RESPONSIBILITIES
Own and execute the product roadmap and product strategy within Digital Consumer Lending and Savings market segment.

Develop and maintain product backlog while leveraging on data and analytics to define priority and value impact of the feature enhancements.

Liaise with vendors & technology teams to ensure correct definition, documentation, and implementation of product requirements for new products and customizations of existing products to meet specific customer needs.

Identify, document & implement changes for product improvements arising from audits, staff & customer feedback, and compliance, in liaison with internal stakeholders from technology and other departments.

Collaborate with technology, vendors, marketing teams and other business stakeholders to drive meaningful outcomes and ensure cohesive user experience.

Support planning, tracking, and reporting of progress of requirements delivery including production verification and testing of functionality.
Leverage data, gather feedback and synthesize information to make product enhancement recommendations and follow through with execution.
Provide training and product awareness to product support teams including customer facing and back-office support teams.

The successful candidate should have the following:
A Bachelor's degree preferably in Technology, Engineering, or Business-related from a from a recognized university.
Certification in Digital Product Development/ Project Management/ AGILE Methodologies and Practices will be an added advantage
At least three (3) years of work experience in digital product development, including experience in the following areas:

Digital Product Development.
Delivery of mobile financial products and services in a high-growth environment
UI/UX Design and Agile practices
Business analysis
Project Management/Relationship Management.
Mobile Money or Payments or Lending Platform Support.
Credit Analysis & Lending