Senior Operations Specialist

2 weeks ago


Nairobi, Nairobi Area, Kenya Bolt Full time

ABOUT THE COMPANY

Get a ride to your destination in a flash with Bolt, your go-to for quick rides in the city. The Bolt app connects you with local drivers at the tap of a button.

JOB SUMMARY

  • Proven 3+ years experience in operations, analytics, or a related field
  • Experience in team and project management is a plus
  • Excellent communication skills in English & Swahili
  • Data-driven mindset with strong Excel skills
  • Passionate about new technologies and ride-hailing
  • Problem solver with a hustler mindset
  • Thrives in a fast-paced environment and is highly organized
  • Customer-oriented and focused on enhancing driver propositions

RESPONSIBILITIES

  • Optimizing processes to ensure efficiency
  • Monitoring supply performance and city operations metrics
  • Collaborating with local and HQ teams for process improvements
  • Autonomously managing supply operations in Kenya
  • Developing and executing strategies to enhance operational efficiency

REQUIRED SKILLS

Market research, Business to Business (B2B) sales, Business development, Sales strategy, Sales management

REQUIRED EDUCATION

Bachelor's degree



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